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Acumatica

Acumatica is a comprehensive cloud-based Enterprise Resource Planning (ERP) platform that provides integrated business management applications for finance, distribution, manufacturing, and CRM. It empowers mid-market organizations with real-time visibility and adaptable technology to streamline operations across the entire enterprise.

General LedgerAccounts PayableAccounts ReceivableExpense Management
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Financial Management

Covers the core accounting functions, compliance, and strategic financial planning necessary for fiscal health. It includes handling multi-entity operations and regulatory reporting.

Capability Score
3.38/ 4

Core Accounting

Fundamental financial modules that manage the day-to-day recording of monetary transactions and asset tracking.

Avg Score
3.6/ 4
General Ledger
Best4
Acumatica provides a market-leading General Ledger that features a highly flexible sub-account architecture for multi-dimensional reporting, AI-driven anomaly detection, and robust multi-entity consolidation capabilities that support complex multi-GAAP compliance.
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The General Ledger acts as the central repository for all financial transactions, serving as the primary source of truth for financial reporting, compliance, and organizational accounting.

What Score 4 Means

The system offers a market-leading General Ledger with AI-driven anomaly detection, continuous close capabilities, and dynamic multi-dimensional reporting that automates complex multi-GAAP compliance.

Full Rubric
0The product has no native general ledger capability, meaning it cannot function as a system of record for financial transactions without external software.
1Financial data aggregation is possible but requires building a custom ledger structure via APIs or exporting raw transaction data to a third-party accounting system for actual reconciliation.
2A native General Ledger exists with a standard chart of accounts and basic double-entry capabilities, but it lacks flexibility in segmentation and requires manual updates from sub-ledgers.
3The General Ledger is fully integrated and robust, supporting flexible account hierarchies, real-time synchronization with sub-ledgers (AP/AR), and multi-entity consolidation out of the box.
4The system offers a market-leading General Ledger with AI-driven anomaly detection, continuous close capabilities, and dynamic multi-dimensional reporting that automates complex multi-GAAP compliance.
Accounts Payable
Best4
Acumatica provides a market-leading Accounts Payable module that includes AI-powered document recognition (OCR) for touchless invoice processing, automated 3-way matching, and highly configurable multi-tier approval workflows.
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Accounts Payable functionality manages outgoing payments to suppliers and creditors, streamlining invoice processing, approvals, and cash flow tracking to ensure financial accuracy and healthy vendor relationships.

What Score 4 Means

Best-in-class capabilities include AI-driven optical character recognition (OCR) for touchless invoice processing, predictive fraud detection, and embedded global payment networks for real-time settlement.

Full Rubric
0The product has no dedicated accounts payable module or capability to track vendor bills and outgoing payments natively.
1Vendor liabilities must be tracked via manual general ledger journal entries or by building custom connections to third-party payment gateways using generic APIs.
2Native support allows for manual entry of vendor bills and recording payments, but lacks essential controls like 3-way matching, recurring invoices, or digital approval chains.
3The system offers robust management of the procure-to-pay cycle, including automated 3-way matching against purchase orders, configurable multi-tier approval workflows, and batch payment processing.
4Best-in-class capabilities include AI-driven optical character recognition (OCR) for touchless invoice processing, predictive fraud detection, and embedded global payment networks for real-time settlement.
Accounts Receivable
Best4
Acumatica offers a best-in-class Accounts Receivable module that includes automated collection workflows, a native customer self-service portal, and AI-powered bank feed integration for automated cash application.
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Accounts Receivable functionality manages customer invoices, tracks outstanding payments, and ensures timely cash collection to maintain healthy working capital. It is essential for automating the order-to-cash cycle and reducing days sales outstanding.

What Score 4 Means

Best-in-class implementation featuring AI-driven cash application, predictive analytics for bad debt, automated collections workflows, and self-service customer payment portals for seamless cash flow management.

Full Rubric
0The product has no native capability to manage customer invoices, track outstanding balances, or process incoming payments.
1Invoicing and payment tracking must be handled via external third-party tools connected through generic APIs or manual data entry, with no built-in sub-ledger for receivables.
2Native support exists for generating simple invoices and recording payments against them, but the system lacks depth in areas like automated dunning, credit management, or detailed aging analysis.
3A fully integrated Accounts Receivable module that handles complex billing scenarios, automated dunning letters, credit limits, and real-time aging reports out of the box.
4Best-in-class implementation featuring AI-driven cash application, predictive analytics for bad debt, automated collections workflows, and self-service customer payment portals for seamless cash flow management.
Fixed Asset Management
Advanced3
Acumatica provides a robust, native Fixed Assets module that automates the entire financial lifecycle, supports multiple depreciation books for GAAP and tax compliance, and integrates seamlessly with AP and GL workflows.
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Fixed Asset Management tracks the complete financial lifecycle of physical assets from acquisition to disposal, ensuring accurate depreciation calculations and compliance with accounting standards.

What Score 3 Means

The system features a robust, fully integrated module that automates depreciation posting, handles complex lifecycles like splits and revaluations, and supports multiple depreciation books (e.g., GAAP vs. Tax) out of the box.

Full Rubric
0The product has no native capability to track fixed assets or calculate depreciation, requiring users to manage asset registers and schedules entirely in external spreadsheets or third-party tools.
1Asset tracking is possible only by creating custom fields on general ledger entries or building a custom application via APIs to handle depreciation schedules and lifecycle events manually.
2A basic asset register is included with standard straight-line depreciation, but it lacks support for complex tax books, multi-currency valuations, or integration with procurement workflows.
3The system features a robust, fully integrated module that automates depreciation posting, handles complex lifecycles like splits and revaluations, and supports multiple depreciation books (e.g., GAAP vs. Tax) out of the box.
4Best-in-class implementation that integrates with IoT for real-time usage tracking, offers predictive maintenance alerts, and uses AI to recommend optimal asset replacement strategies based on total cost of ownership.
Bank Reconciliation
Advanced3
Acumatica provides direct bank feeds and robust rule-based automation to match transactions by date, amount, and reference, facilitating a streamlined and integrated monthly close process.
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Bank reconciliation ensures that internal financial records align with external bank statements to maintain accurate cash positions and prevent fraud. This feature is essential for closing the books efficiently and ensuring the integrity of financial data.

What Score 3 Means

The system features direct bank feeds and rule-based automation to match transactions by date, amount, or reference, allowing for a streamlined, integrated monthly close process.

Full Rubric
0The product has no native capability to reconcile bank transactions against general ledger entries, requiring users to perform the process manually outside the system.
1Reconciliation is possible but requires heavy lifting, such as building custom API connectors to ingest bank data or relying on manual CSV manipulation and generic data matching tools.
2Native support exists but is manual; users must upload statement files (CSV/OFX) and manually tick off corresponding ledger entries side-by-side without automation or direct feeds.
3The system features direct bank feeds and rule-based automation to match transactions by date, amount, or reference, allowing for a streamlined, integrated monthly close process.
4Best-in-class implementation utilizes AI/ML to automatically match complex transactions and learn from user behavior, supporting continuous, real-time reconciliation and exception-based management.

Financial Management

Tools designed to optimize cash flow, control expenses, and plan for future financial stability.

Avg Score
3.2/ 4
Cash Management
Advanced3
Acumatica provides a robust Cash Management module that includes automated bank feeds, integrated bank reconciliation, and real-time cash flow forecasting by pulling data directly from AP, AR, and General Ledger modules.
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Cash management provides tools to monitor, analyze, and optimize an organization's liquidity and cash flow in real-time. This capability ensures businesses maintain solvency, streamline bank reconciliations, and make informed financial decisions based on accurate cash positioning.

What Score 3 Means

The system offers robust cash management with automated bank feeds, daily cash positioning, and seamless integration with accounts payable and receivable for accurate liquidity tracking.

Full Rubric
0The product has no dedicated cash management capabilities, requiring users to manage bank accounts and cash flow entirely outside the system.
1Cash visibility relies on manual workarounds, such as exporting General Ledger data to spreadsheets for analysis or building custom API connections to fetch bank data.
2Native support includes basic bank reconciliation and manual entry of cash transactions, but lacks automated bank feeds, real-time cash positioning, or forecasting tools.
3The system offers robust cash management with automated bank feeds, daily cash positioning, and seamless integration with accounts payable and receivable for accurate liquidity tracking.
4Best-in-class functionality features AI-driven cash forecasting, predictive liquidity analysis, and automated global cash pooling, providing strategic insights that optimize working capital.
Budgeting & Forecasting
Advanced3
Acumatica provides a robust native budgeting module that supports multiple budget versions, rolling forecasts, and collaborative approval workflows, all deeply integrated with the general ledger for real-time variance analysis.
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Budgeting and forecasting capabilities allow organizations to plan financial resources, track actual performance against projections, and predict future outcomes to drive strategic decision-making.

What Score 3 Means

The system provides comprehensive budgeting tools including rolling forecasts, collaborative workflows for department heads, and deep integration with the general ledger for real-time variance analysis.

Full Rubric
0The product has no native budgeting or forecasting modules, forcing users to rely entirely on external spreadsheets or separate software for financial planning.
1Financial planning requires exporting data to external tools or building custom connections to FP&A software via APIs, with no native interface for setting or tracking budgets within the ERP.
2Native support allows for entering static annual budgets and viewing basic actual-vs-budget variance reports, but lacks support for rolling forecasts, collaboration, or complex modeling.
3The system provides comprehensive budgeting tools including rolling forecasts, collaborative workflows for department heads, and deep integration with the general ledger for real-time variance analysis.
4Features best-in-class predictive intelligence using AI/ML to automate forecasting, enabling complex 'what-if' scenario modeling and driver-based planning that dynamically adapts to changing business metrics.
Expense Management
Best4
Acumatica offers a market-leading expense management module that includes AI-powered receipt recognition, a native mobile app for capture, automated corporate card feed integration, and real-time policy enforcement.
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Expense management streamlines the tracking, submission, and reimbursement of employee spending, ensuring accurate financial reporting and strict adherence to corporate policies.

What Score 4 Means

The system features AI-driven receipt scanning with auto-categorization, real-time policy violation flagging, and seamless corporate card integration for a fully automated, touchless reconciliation process.

Full Rubric
0The product has no native capability to track employee expenses or process reimbursements, requiring users to rely entirely on external spreadsheets or disconnected third-party software.
1Expense tracking is possible only by manually entering data into generic accounts payable journals or by building custom API integrations to ingest data from external tools.
2Native expense entry exists but relies on manual data input without OCR capabilities, offers rigid or limited approval workflows, and lacks mobile accessibility for on-the-go submission.
3A fully integrated module supports mobile receipt capture, multi-level approval workflows, and automated general ledger posting, handling standard reimbursement cycles efficiently out of the box.
4The system features AI-driven receipt scanning with auto-categorization, real-time policy violation flagging, and seamless corporate card integration for a fully automated, touchless reconciliation process.
Cost Accounting
Advanced3
Acumatica provides robust support for multiple costing methods including FIFO, Standard, and Average, with automated overhead allocation based on labor or machine hours integrated across its manufacturing and project modules.
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Cost accounting enables organizations to track, allocate, and analyze costs associated with products, projects, or activities to ensure accurate profitability reporting. By capturing direct costs and allocating overheads, businesses can optimize pricing strategies and control operational expenses.

What Score 3 Means

The system provides comprehensive support for multiple costing methods (FIFO, LIFO, Actual, Standard) and automated overhead absorption based on labor or machine hours. Real-time integration with manufacturing and inventory ensures immediate visibility into production variances and margins.

Full Rubric
0The product has no dedicated functionality for tracking unit costs, allocating overheads, or performing variance analysis.
1Cost calculations must be performed outside the system in spreadsheets or third-party tools, with results manually journaled back into the General Ledger. Custom scripting is required to link expense data to specific production batches or projects.
2Native support is limited to basic inventory valuation methods (e.g., Standard Costing or Weighted Average) with simple, static overhead allocation. Detailed variance analysis is minimal, and changing cost structures often requires significant manual effort.
3The system provides comprehensive support for multiple costing methods (FIFO, LIFO, Actual, Standard) and automated overhead absorption based on labor or machine hours. Real-time integration with manufacturing and inventory ensures immediate visibility into production variances and margins.
4A market-leading implementation offers dynamic, real-time cost modeling and predictive scenarios to forecast margin impacts based on fluctuating input costs. It supports complex Activity-Based Costing (ABC) and multi-entity transfer pricing with AI-driven recommendations for cost optimization.
Credit Limit Management
Advanced3
Acumatica provides robust native credit verification that checks real-time AR balances and open orders, automatically placing orders on hold and utilizing its built-in approval engine for finance team review.
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Credit limit management enables organizations to set financial caps on customer accounts and automatically enforce them during the sales process. This functionality is critical for mitigating financial risk and preventing bad debt exposure while streamlining order approvals.

What Score 3 Means

Native functionality includes real-time credit checking against open orders and AR balances, with built-in workflows to automatically place orders on hold and route them to finance teams for review and release.

Full Rubric
0The product has no native mechanism to store credit limits or enforce credit holds on customer accounts.
1Credit limits can be managed by creating custom fields and using API triggers to validate orders against external data sources or spreadsheets, requiring significant development effort to maintain.
2The system allows for a static credit limit field on the customer profile that triggers a basic alert or block during order entry, but lacks granular controls, approval workflows, or real-time balance updates.
3Native functionality includes real-time credit checking against open orders and AR balances, with built-in workflows to automatically place orders on hold and route them to finance teams for review and release.
4The solution features intelligent, dynamic credit management that automatically adjusts limits based on historical payment performance and integrates with external credit bureaus for real-time risk assessment and automated decision-making.

Financial Reporting & Compliance

Capabilities ensuring adherence to regulatory standards and providing accurate consolidated financial views.

Avg Score
3.2/ 4
Tax Management
Advanced3
Acumatica provides a robust native tax engine that supports multi-jurisdictional rules and automatic calculations based on shipping origin/destination, complemented by seamless, pre-built integrations with leading tax compliance platforms like Avalara for real-time updates.
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Tax management automates the calculation, collection, and reporting of taxes like VAT, GST, and sales tax across various jurisdictions to ensure regulatory compliance. It simplifies financial operations by handling complex regional tax rules and rate changes directly within the system.

What Score 3 Means

The system provides robust, out-of-the-box tax management with support for multi-jurisdictional rules, automatic calculations based on shipping origin/destination, and pre-built integrations with leading tax compliance platforms.

Full Rubric
0The product has no native tax calculation or management capabilities, forcing users to calculate taxes manually or rely entirely on external systems without integration.
1Tax logic can be implemented only through heavy customization, such as writing custom scripts to apply rates or building bespoke connections to external tax engines via generic APIs.
2Native support is limited to manual entry of static tax rates and basic tax codes; it lacks automatic updates or logic for complex scenarios like multi-state nexus or cross-border transactions.
3The system provides robust, out-of-the-box tax management with support for multi-jurisdictional rules, automatic calculations based on shipping origin/destination, and pre-built integrations with leading tax compliance platforms.
4A market-leading solution offers real-time, global tax automation with self-updating regulatory content, AI-driven nexus detection, and seamless handling of complex edge cases like partial exemptions and tiered tax structures.
Financial Reporting
Advanced3
Acumatica provides a powerful native Analytical Report Manager that allows for deep customization of financial statements, multi-entity consolidation, and interactive drill-downs to the transaction level, fully integrated within the ERP environment.
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Financial reporting enables organizations to generate essential statements like balance sheets and income statements directly from general ledger data, ensuring regulatory compliance and driving strategic decision-making based on real-time fiscal health.

What Score 3 Means

A comprehensive report builder allows for deep customization, multi-entity consolidation, and interactive drill-downs to transaction levels, fully integrated into the accounting workflow without needing external tools.

Full Rubric
0The product has no native capability to generate financial statements or structured reports within the interface, serving purely as a data repository.
1Financial statements can only be created by exporting raw ledger data via generic APIs or SQL queries into external spreadsheets, requiring significant manual effort to structure, calculate, and maintain compliance.
2Native support includes a fixed set of standard reports (Balance Sheet, P&L) with basic date filters, but users cannot modify layouts, add custom calculations, or drill down into line items.
3A comprehensive report builder allows for deep customization, multi-entity consolidation, and interactive drill-downs to transaction levels, fully integrated into the accounting workflow without needing external tools.
4The solution provides intelligent, predictive reporting with automated variance analysis and natural language generation, enabling real-time strategic insights and continuous closing capabilities that outperform standard ERPs.
Revenue Recognition
Best4
Acumatica provides a comprehensive, automated revenue recognition engine that natively supports ASC 606 and IFRS 15 compliance, including complex multi-element arrangements, automated reallocations for contract modifications, and real-time revenue forecasting.
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Revenue recognition automates the deferral and recognition of income in compliance with accounting standards like ASC 606 and IFRS 15, ensuring financial accuracy across complex billing models.

What Score 4 Means

A best-in-class implementation that offers real-time revenue forecasting, automated reallocation for contract modifications, and intelligent auditing tools to ensure continuous compliance with evolving accounting standards.

Full Rubric
0The product has no native capability to manage revenue recognition schedules or deferred revenue, requiring all calculations and journal entries to be handled manually outside the system.
1Revenue recognition logic must be built externally or via custom scripting; users can extract transaction data via APIs to calculate schedules in spreadsheets, but the system does not automate the posting of recognized revenue.
2Native support allows for basic linear recognition over fixed periods (e.g., monthly straight-line), but lacks the depth to handle complex bundles, contract modifications, or variable performance obligations.
3The system includes a robust, fully integrated revenue recognition engine capable of handling complex ASC 606/IFRS 15 scenarios, event-based triggers, and multi-element arrangements out of the box.
4A best-in-class implementation that offers real-time revenue forecasting, automated reallocation for contract modifications, and intelligent auditing tools to ensure continuous compliance with evolving accounting standards.
Financial Consolidation
Advanced3
Acumatica provides a robust native module for multi-entity management that automates intercompany eliminations, handles complex multi-currency translations, and supports real-time financial roll-ups across diverse organizational hierarchies.
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Financial consolidation aggregates financial data from multiple subsidiaries, currencies, and entities into a single, unified set of financial statements to ensure accurate reporting and compliance.

What Score 3 Means

Native financial consolidation is robust, supporting automated intercompany eliminations, multi-currency conversions, and real-time roll-ups across complex hierarchies directly within the interface.

Full Rubric
0The product has no native capability to combine financial data from multiple entities or subsidiaries, requiring users to rely entirely on external tools or spreadsheets.
1Consolidation is achievable only by exporting data via generic APIs or SQL queries into third-party BI tools or spreadsheets for manual aggregation and currency conversion.
2The system offers basic multi-entity support where data can be rolled up, but it lacks automated intercompany eliminations or advanced currency handling, often requiring manual journal entries.
3Native financial consolidation is robust, supporting automated intercompany eliminations, multi-currency conversions, and real-time roll-ups across complex hierarchies directly within the interface.
4The platform provides continuous close capabilities with AI-driven anomaly detection, predictive impact analysis for currency fluctuations, and dynamic ownership structure handling for instant, audit-ready reporting.
Audit Trails
Advanced3
Acumatica provides a robust, native audit history feature that allows administrators to track field-level changes across the system, including before/after values and user timestamps, accessible directly within the user interface.
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Audit trails provide a chronological record of system activities, ensuring accountability and compliance by tracking who accessed data, what changes were made, and when they occurred. This visibility is critical for internal controls, forensic analysis, and meeting regulatory requirements.

What Score 3 Means

The system offers comprehensive, searchable audit logs for all critical transactions and master data changes, capturing user ID, timestamp, IP address, and specific field-level modifications. It is fully integrated into the UI, allowing authorized users to view history directly within record views.

Full Rubric
0The product has no built-in capability to track user activities or data changes, leaving the system vulnerable to untraceable modifications and compliance failures.
1Logging can be achieved only by building custom middleware to capture API events or by parsing raw server logs, requiring significant developer effort to reconstruct a meaningful history of actions.
2Native audit logging exists but is limited to specific high-level events (e.g., login/logout) or lacks detail on 'before' and 'after' values. Logs are often difficult to search, stored for short retention periods, or exported only as static CSV files.
3The system offers comprehensive, searchable audit logs for all critical transactions and master data changes, capturing user ID, timestamp, IP address, and specific field-level modifications. It is fully integrated into the UI, allowing authorized users to view history directly within record views.
4The solution provides immutable, tamper-evident logging with intelligent anomaly detection that alerts administrators to suspicious patterns in real-time. It includes visual timeline reconstruction, granular filtering, and automated compliance reporting tools that exceed standard regulatory requirements.
SOX Compliance
Advanced3
Acumatica provides robust, production-ready SOX support through granular audit trails, electronic signatures, and detailed role-based access controls that allow for the enforcement of segregation of duties. While it offers the necessary reporting and logs for external auditors, it lacks the automated AI-driven anomaly detection and integrated GRC suite characteristic of a level 4 solution.
View details & rubric context

SOX Compliance features ensure financial data integrity through strict audit trails, segregation of duties, and access controls required by public companies. This capability is essential for maintaining regulatory adherence and streamlining external audits without manual intervention.

What Score 3 Means

The system offers robust, out-of-the-box SOX controls, including configurable Segregation of Duties (SoD) rules, granular audit trails for all financial transactions, and pre-built compliance reports ready for external auditors.

Full Rubric
0The product has no built-in controls for Sarbanes-Oxley adherence, lacking essential audit trails, segregation of duties enforcement, or change logging required for regulatory reporting.
1Compliance is achievable only through significant manual effort or custom development, such as building external log aggregators via APIs or manually reconciling database snapshots to prove data integrity.
2Native support includes basic audit logging and standard role-based access, but lacks automated Segregation of Duties (SoD) checks or specific reporting templates, requiring manual compilation of evidence during audits.
3The system offers robust, out-of-the-box SOX controls, including configurable Segregation of Duties (SoD) rules, granular audit trails for all financial transactions, and pre-built compliance reports ready for external auditors.
4A best-in-class implementation features continuous automated monitoring and AI-driven anomaly detection to prevent violations before they occur, integrating a full GRC suite that dynamically updates controls and provides real-time audit readiness.

Global Enterprise

Capabilities supporting multinational operations through localization and multi-entity structures.

Avg Score
3.6/ 4
Multi-currency Support
Advanced3
Acumatica provides a robust Currency Management module that includes automated exchange rate updates, period-end revaluation of foreign currency accounts, and seamless consolidation of financial statements across multiple international subsidiaries.
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Multi-currency support enables organizations to transact, record, and report financial data in diverse global currencies within a single unified system, ensuring accurate consolidated financial statements and effective management of exchange rate volatility.

What Score 3 Means

Advanced support features automated daily exchange rate feeds, automatic revaluation of foreign balances at month-end, and seamless financial consolidation across subsidiaries with different functional currencies.

Full Rubric
0The product has no native capability to handle multiple currencies, forcing all operations and reporting to occur in a single base currency.
1Multi-currency logic must be built externally using custom scripting or APIs to convert values before entry, with no native tracking of exchange rates or unrealized gains/losses.
2Basic native support allows transactions in foreign currencies using static, manually updated exchange rate tables, but lacks automated feeds or sophisticated revaluation tools for closing periods.
3Advanced support features automated daily exchange rate feeds, automatic revaluation of foreign balances at month-end, and seamless financial consolidation across subsidiaries with different functional currencies.
4The solution offers market-leading capabilities such as real-time currency exposure analytics, automated hedging suggestions, and built-in support for complex regulatory scenarios like hyper-inflationary accounting.
Multi-language Support
Best4
Acumatica provides a market-leading localization framework that supports multi-language master data, right-to-left scripts, and automatic adjustment of regional formats for dates and currencies. Its platform architecture allows for per-session language toggling and the generation of external documents in a customer's preferred language, often augmented by AI-driven translation tools.
View details & rubric context

Multi-language support enables an ERP system to operate across different linguistic regions by localizing user interfaces, reports, and master data. This capability is essential for multinational organizations to ensure user adoption, regulatory compliance, and seamless cross-border collaboration.

What Score 4 Means

Best-in-class implementation includes AI-assisted translation for rapid data localization, full support for complex scripts (e.g., right-to-left), and deep integration where language settings automatically adjust regional formats for dates, numbers, and currencies.

Full Rubric
0The product has no native capability to support multiple languages, forcing all users to operate within a single, hard-coded language interface regardless of their location.
1Localization is possible only through extensive workarounds, such as maintaining separate database instances for different regions, relying on browser-based translation overlays, or manually renaming field labels via custom scripts.
2Native support exists for switching the user interface language, but the implementation is shallow; master data (such as product descriptions) remains in a single language, and custom fields or reports often fail to translate.
3The system offers comprehensive localization where both the user interface and master data records support multiple languages simultaneously. Users can toggle languages per session, and external documents like invoices are automatically generated in the recipient's preferred language.
4Best-in-class implementation includes AI-assisted translation for rapid data localization, full support for complex scripts (e.g., right-to-left), and deep integration where language settings automatically adjust regional formats for dates, numbers, and currencies.
Localization
Advanced3
Acumatica provides robust native support for multi-currency, multi-language interfaces, and region-specific localization packs that include pre-configured tax templates and reporting requirements for various global markets.
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Localization ensures the ERP system adapts to specific regional requirements, including languages, currencies, tax regulations, and cultural formats. This capability is critical for organizations operating across multiple countries to ensure compliance and user adoption.

What Score 3 Means

The system offers robust localization with high-quality translations for the UI and documentation, native multi-currency support, and pre-configured tax templates for specific regions that work seamlessly out of the box.

Full Rubric
0The product has no native capability to adapt the interface, currency, or reporting to specific regional requirements, forcing all users to operate within a single default locale and language.
1Localization is possible only through extensive customization, such as manually translating field labels via code injection or building external wrappers to handle currency conversion and local tax logic.
2Native support exists for major languages and currencies, but translations are often incomplete or machine-generated, and the system lacks automatic updates for local regulatory compliance or tax rules.
3The system offers robust localization with high-quality translations for the UI and documentation, native multi-currency support, and pre-configured tax templates for specific regions that work seamlessly out of the box.
4A best-in-class implementation that automatically detects user location to adjust language and formats, provides real-time regulatory compliance updates across global jurisdictions, and utilizes AI to handle complex cross-border tax scenarios and dynamic currency fluctuations.
Multi-entity Management
Best4
Acumatica provides a native multi-entity architecture that supports automated intercompany transactions, real-time financial consolidation, and shared master data across all subsidiaries within a single database. Its ability to handle complex eliminations and provide continuous visibility across diverse legal structures makes it a market leader in this category.
View details & rubric context

Multi-entity management enables organizations to operate multiple subsidiaries or business units within a single system, streamlining financial consolidation and intercompany transactions. This capability is critical for scaling businesses to maintain unified reporting and operational control across diverse locations or legal structures.

What Score 4 Means

The solution provides a master-governed architecture with continuous global consolidation, automated statutory compliance for every jurisdiction, and intelligent intercompany transaction matching that eliminates month-end bottlenecks.

Full Rubric
0The product has no native capability to support multiple legal entities within a single instance, forcing users to manage separate accounts or database installations for each subsidiary.
1Consolidated views are achieved only through custom API aggregations, third-party BI tools, or by manually exporting data to spreadsheets, as the system lacks native intercompany workflows.
2The system allows multiple entities to exist within one environment, but they function largely independently, requiring manual intercompany journal entries and offering only basic, static consolidated reports.
3A unified database architecture supports automated intercompany eliminations, shared master data, and real-time currency conversion, allowing for seamless financial consolidation across subsidiaries out of the box.
4The solution provides a master-governed architecture with continuous global consolidation, automated statutory compliance for every jurisdiction, and intelligent intercompany transaction matching that eliminates month-end bottlenecks.
Intercompany Transactions
Best4
Acumatica provides a sophisticated Inter-Entity Accounting module that automates due-to/due-from balancing, centralized payments, and intercompany sales/purchasing with real-time reconciliation and automated elimination logic across complex multi-entity structures.
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Intercompany transactions enable multi-entity organizations to manage financial exchanges between subsidiaries, ensuring accurate balancing of accounts and simplifying financial consolidation.

What Score 4 Means

A market-leading implementation provides a global intercompany hub with automated netting, real-time reconciliation, and intelligent elimination logic that handles complex multi-tier subsidiary structures without manual intervention.

Full Rubric
0The product has no native functionality for managing transactions between different legal entities, forcing users to manually record separate entries in unconnected ledgers.
1Intercompany logic can be achieved through custom scripting or API integrations that trigger mirror entries in secondary entities, but setup requires significant technical effort and maintenance.
2Basic native support allows for manual intercompany journal entries where due-to/due-from accounts are selectable, but it lacks automated invoicing workflows or inventory transfer logic.
3The system offers robust, out-of-the-box support for intercompany sales, purchasing, and inventory transfers, automatically generating reciprocal transactions and handling currency conversion seamlessly.
4A market-leading implementation provides a global intercompany hub with automated netting, real-time reconciliation, and intelligent elimination logic that handles complex multi-tier subsidiary structures without manual intervention.

Supply Chain & Operations

Manages the end-to-end flow of goods, from procurement and manufacturing to inventory and warehouse logistics. This capability ensures efficient production and material handling.

Capability Score
3.20/ 4

Inventory Control

Features focused on the accurate tracking, identification, and maintenance of stock levels across the organization.

Avg Score
3.5/ 4
Inventory Management
Best4
Acumatica provides a market-leading inventory module that includes advanced multi-warehouse management, automated replenishment logic, and AI-powered demand forecasting to optimize stock levels across complex supply chains.
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Inventory management enables real-time tracking of stock levels, orders, and deliveries across multiple locations, ensuring supply chain efficiency and preventing costly stockouts or overstocking.

What Score 4 Means

The platform delivers predictive inventory analytics using AI to forecast demand and automate replenishment. It features real-time synchronization across complex global supply chains and intelligent warehouse routing for optimal efficiency.

Full Rubric
0The product has no native capability to track items, stock levels, or warehouse locations, requiring users to rely entirely on external spreadsheets or third-party tools.
1Inventory tracking is possible only by building custom integrations with external databases or using generic APIs to push stock data into custom fields, requiring significant development effort to maintain accuracy.
2The system provides a simple ledger for tracking item counts and basic locations. It lacks advanced features like multi-warehouse support, serial number tracking, or automated reordering triggers.
3The solution offers comprehensive inventory control, including multi-location support, batch/serial tracking, and barcode scanning integration. It handles stock transfers and adjustments seamlessly within standard workflows.
4The platform delivers predictive inventory analytics using AI to forecast demand and automate replenishment. It features real-time synchronization across complex global supply chains and intelligent warehouse routing for optimal efficiency.
Stock Level Alerts
Best4
Acumatica features a sophisticated replenishment engine that uses sales velocity, seasonality, and lead times to predict stockouts, while its native Business Events engine automates multi-channel alerts and suggests or drafts purchase orders.
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Stock level alerts notify inventory managers when product quantities fall below defined thresholds, preventing stockouts and ensuring timely reordering. This functionality is essential for maintaining supply chain continuity and optimizing inventory holding costs.

What Score 4 Means

Intelligent forecasting predicts potential stockouts based on sales velocity and seasonality, automatically triggering alerts and suggesting reorder quantities or drafting purchase orders to prevent disruption.

Full Rubric
0The product has no native capability to monitor inventory thresholds or generate notifications when stock levels change.
1Alerts can be generated by connecting external monitoring tools to the ERP's database or API, requiring custom development to trigger notifications based on stock data.
2Native support allows for setting a static minimum quantity per SKU, triggering a basic email or system notification when the limit is reached, but lacks logic for lead times or multiple locations.
3The system offers robust alert configuration, allowing users to set dynamic thresholds based on lead times and locations, with notifications delivered via email, SMS, or in-app dashboards to specific user roles.
4Intelligent forecasting predicts potential stockouts based on sales velocity and seasonality, automatically triggering alerts and suggesting reorder quantities or drafting purchase orders to prevent disruption.
Serial Number Tracking
Best4
Acumatica offers market-leading serialization that is fully integrated with mobile barcode scanning, automated warranty management, and component-level tracking within its manufacturing and field service modules.
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Serial number tracking enables businesses to assign unique identifiers to individual inventory items for precise lifecycle management and traceability. This functionality is critical for handling warranties, ensuring regulatory compliance, and tracking specific units through the supply chain.

What Score 4 Means

Best-in-class serialization includes mobile scanning support, automated warranty generation, component-level tracking within assemblies, and deep analytics for product lifecycle history and recall management.

Full Rubric
0The product has no native capability to assign, store, or track unique serial numbers for individual inventory items.
1Serial numbers can only be tracked by using generic custom fields or notes, requiring manual data entry without validation or integration into inventory logic.
2Native support allows for assigning serial numbers to products, but the feature is rigid, often requiring manual selection during transactions and lacking detailed history tracking or warranty integration.
3The system provides robust serialization integrated into all inventory movements (receiving, picking, shipping), ensuring full traceability and validation against duplicates throughout the workflow.
4Best-in-class serialization includes mobile scanning support, automated warranty generation, component-level tracking within assemblies, and deep analytics for product lifecycle history and recall management.
Lot Tracking
Advanced3
Acumatica provides robust native lot tracking that includes full forward and backward traceability, expiration date management, and automated picking strategies like FEFO (First-Expired-First-Out) integrated across its inventory and manufacturing modules.
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Lot tracking enables businesses to trace specific batches of inventory from raw materials to finished goods, ensuring full visibility for quality control, expiration management, and regulatory compliance.

What Score 3 Means

The system offers robust lot tracking with full forward and backward traceability, supporting expiration date management, auto-assignment logic, and integration into picking strategies like FEFO.

Full Rubric
0The product has no native capability to assign, track, or manage inventory by lot or batch numbers, treating all stock of a SKU as identical.
1Lot tracking is possible only through custom fields, manual notes on transactions, or by building external integrations via APIs to link batch data with inventory records.
2Native support allows assigning lot numbers to inventory items upon receipt or production, but lacks advanced features like expiration date management, auto-numbering, or detailed traceability reporting.
3The system offers robust lot tracking with full forward and backward traceability, supporting expiration date management, auto-assignment logic, and integration into picking strategies like FEFO.
4A best-in-class implementation features end-to-end genealogy visualization, automated recall management workflows, and predictive analytics for shelf-life optimization, providing a strategic advantage in compliance and quality assurance.
Cycle Counting
Advanced3
Acumatica provides a robust cycle counting module that automates scheduling via ABC analysis, integrates with its native mobile app for real-time barcode scanning, and includes built-in workflows for reviewing and approving inventory variances.
View details & rubric context

Cycle counting enables organizations to audit specific subsets of inventory on a rotating schedule without halting operations, ensuring continuous accuracy and minimizing shrinkage.

What Score 3 Means

The solution includes automated scheduling based on ABC classification, supports mobile devices for real-time scanning, and includes built-in workflows for approving variances.

Full Rubric
0The product has no dedicated functionality for planning or executing cycle counts, forcing organizations to rely on full physical inventory counts or external tracking methods.
1Cycle counting requires external management via spreadsheets or custom apps, where count data must be manually uploaded or pushed via API to adjust inventory levels.
2The system provides basic functionality to generate static count lists and record results, but lacks automated scheduling logic (like ABC analysis) and relies on manual data entry from paper sheets.
3The solution includes automated scheduling based on ABC classification, supports mobile devices for real-time scanning, and includes built-in workflows for approving variances.
4The system uses AI-driven logic to dynamically prioritize high-risk items, supports blind counting and spot checks without locking bins, and offers predictive insights to prevent future discrepancies.
Master Data Management
Advanced3
Acumatica's unified database architecture ensures that master records for customers, vendors, and items are shared across all modules in real-time, supported by robust validation rules and role-based access controls.
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Master Data Management centralizes critical business entities like customers, products, and suppliers to ensure a single source of truth across the enterprise. This capability prevents data silos and duplication, ensuring consistency and accuracy throughout all ERP modules.

What Score 3 Means

The system provides a fully integrated, centralized repository where updates propagate automatically across all modules in real-time. It includes standard validation rules, versioning, and role-based controls for maintaining data integrity.

Full Rubric
0The product has no native capability for centralized master data management, forcing users to maintain duplicate records across different functional areas without synchronization.
1Unifying data requires heavy lifting via custom scripts or external middleware to synchronize disparate database tables. Data governance relies on manual imports/exports or API-based patches rather than built-in tools.
2Native support exists for sharing basic entity lists (e.g., customers, items) across modules, but lacks robust validation or governance. Conflict resolution is often manual, and complex hierarchies are not supported.
3The system provides a fully integrated, centralized repository where updates propagate automatically across all modules in real-time. It includes standard validation rules, versioning, and role-based controls for maintaining data integrity.
4The platform delivers best-in-class data stewardship with AI-driven deduplication, automated enrichment from external sources, and complex governance workflows. It supports multi-domain hierarchies and proactive data quality monitoring.

Warehouse Operations

Operational tools to streamline the physical handling, storage, and movement of goods within warehouse facilities.

Avg Score
3.0/ 4
Warehouse Management System
Advanced3
Acumatica provides a robust, native WMS module that includes mobile barcode scanning, wave and batch picking, and real-time inventory synchronization, making it a production-ready solution fully integrated with its core ERP.
View details & rubric context

A Warehouse Management System (WMS) optimizes inventory tracking, picking, packing, and shipping processes to ensure accurate stock levels and efficient fulfillment operations within the broader ERP environment.

What Score 3 Means

The ERP offers a robust, fully integrated WMS with native support for barcode scanning, mobile device interfaces, multi-zone picking strategies, and real-time inventory synchronization across multiple locations.

Full Rubric
0The product has no native warehouse management capabilities, requiring users to rely entirely on external third-party WMS software or manual spreadsheet tracking for inventory logistics.
1Warehouse operations can be managed by building custom integrations via APIs to connect external scanners or logic, or by heavily customizing generic inventory modules to simulate bin locations and picking routes.
2The system includes basic warehouse features such as simple bin tracking and manual inventory adjustments, but lacks support for barcode scanning, wave picking, or complex multi-location logic.
3The ERP offers a robust, fully integrated WMS with native support for barcode scanning, mobile device interfaces, multi-zone picking strategies, and real-time inventory synchronization across multiple locations.
4The solution provides a best-in-class WMS featuring AI-driven slotting optimization, predictive demand planning, seamless integration with warehouse robotics and IoT devices, and advanced cross-docking automation.
Shipping & Receiving
Best4
Acumatica offers a market-leading WMS module that includes native carrier rate shopping, cross-docking, and a robust mobile application for real-time barcode scanning and automated warehouse workflows.
View details & rubric context

Shipping and receiving functionality manages the inbound and outbound flow of goods, ensuring accurate inventory updates, packing slip generation, and carrier integration for streamlined logistics.

What Score 4 Means

The platform offers intelligent logistics management with automated rate shopping, predictive shipping analytics, cross-docking support, and seamless mobile integration for a fully automated warehouse environment.

Full Rubric
0The product has no native capabilities for managing shipping or receiving workflows, requiring all logistics tracking to be handled outside the system.
1Logistics data can be managed through custom API integrations or manual workarounds using generic records, but the system lacks specific workflows for generating labels or tracking inbound inventory.
2The system provides basic functionality to manually record shipments and receipts, allowing for simple inventory adjustments and document printing without direct carrier integration or automation.
3A robust suite of tools supports end-to-end logistics, including native carrier integrations for real-time rates, barcode scanning for verification, and automated workflows for picking, packing, and receiving.
4The platform offers intelligent logistics management with automated rate shopping, predictive shipping analytics, cross-docking support, and seamless mobile integration for a fully automated warehouse environment.
Barcode Scanning
Advanced3
Acumatica provides a native Warehouse Management System (WMS) module with a dedicated mobile application that supports automated field progression, GS1 barcode standards, and real-time validation for receiving, picking, and packing workflows.
View details & rubric context

Barcode scanning enables the rapid capture of inventory data via handheld devices or mobile apps to streamline warehouse operations. This feature reduces manual data entry errors and accelerates receiving, picking, and shipping processes.

What Score 3 Means

The system provides a fully integrated mobile app or interface designed for scanning, supporting automatic field progression, GS1 standards, and immediate validation for receiving, picking, and packing.

Full Rubric
0The product has no native capability to interpret barcodes or interface with scanning hardware, requiring manual data entry for all inventory transactions.
1Scanning capabilities can be achieved by building custom integrations via APIs or relying on third-party middleware to translate hardware input into text fields, often resulting in a disjointed user experience.
2Native support includes basic field-level scanning where the cursor must be manually placed in a text box, but the system lacks a dedicated mobile interface optimized for continuous warehouse workflows.
3The system provides a fully integrated mobile app or interface designed for scanning, supporting automatic field progression, GS1 standards, and immediate validation for receiving, picking, and packing.
4The implementation features advanced capabilities like camera-based multi-scanning, augmented reality overlays for item location, and offline synchronization, delivering superior speed and accuracy in high-volume environments.
RFID Support
Basic2
Acumatica's native Warehouse Management System (WMS) supports RFID primarily through keyboard emulation where tags are treated as standard barcodes, lacking built-in logic for native bulk scanning or automated reconciliation without the use of third-party ISV integrations.
View details & rubric context

RFID Support allows the ERP system to interface directly with Radio Frequency Identification technology for automated, non-line-of-sight inventory tracking. This capability significantly accelerates warehouse processes like receiving, picking, and cycle counting by enabling bulk data capture and reducing manual entry errors.

What Score 2 Means

Native support exists but is limited to treating RFID tags as simple text strings similar to barcodes, requiring manual triggers or single-item scanning rather than leveraging bulk reading capabilities.

Full Rubric
0The product has no native capability to interface with RFID hardware, store unique RFID tag identifiers, or distinguish RFID data from standard barcode inputs.
1RFID connectivity is possible only through heavy customization or third-party middleware that captures hardware data and pushes it to the ERP via generic APIs, often resulting in latency or synchronization issues.
2Native support exists but is limited to treating RFID tags as simple text strings similar to barcodes, requiring manual triggers or single-item scanning rather than leveraging bulk reading capabilities.
3The system offers strong, pre-built integration with common handheld RFID readers, allowing for efficient bulk scanning during receiving, picking, and cycle counts with immediate inventory reconciliation.
4Best-in-class implementation supports fixed-reader portals and Real-Time Location Systems (RTLS) for passive tracking, automatically recording movement between zones without human intervention and providing predictive analytics on asset flow.
Pick and Pack
Advanced3
Acumatica provides a robust native Warehouse Management System (WMS) that supports mobile barcode scanning, multiple picking strategies like wave and batch picking, and integrated packing stations with real-time inventory updates.
View details & rubric context

Pick and pack functionality streamlines warehouse fulfillment by organizing how items are retrieved from inventory and prepared for shipment, ensuring order accuracy and operational efficiency.

What Score 3 Means

The system offers robust, out-of-the-box fulfillment tools including mobile barcode scanning, support for multiple picking strategies (batch, wave), and integrated packing stations that update inventory in real-time.

Full Rubric
0The product has no native capability to manage warehouse picking or packing workflows, requiring users to handle fulfillment entirely outside the system.
1Fulfillment workflows can be achieved only through heavy customization, such as building custom connections to external WMS tools or manipulating generic inventory APIs to simulate pick lists.
2Native support provides basic functionality like generating static, printable pick slips and packing lists, but lacks dynamic features like mobile scanning, wave picking, or bin location optimization.
3The system offers robust, out-of-the-box fulfillment tools including mobile barcode scanning, support for multiple picking strategies (batch, wave), and integrated packing stations that update inventory in real-time.
4A best-in-class implementation features AI-driven route optimization for pickers, automated cartonization logic to minimize waste, and seamless integration with advanced warehouse automation or robotics.
Landed Cost Tracking
Advanced3
Acumatica provides a robust Landed Cost module that supports multiple allocation methods such as weight, volume, quantity, and cost, while allowing users to link third-party invoices directly to purchase receipts for accurate inventory valuation.
View details & rubric context

Landed cost tracking calculates the total cost of acquiring inventory, including freight, insurance, customs duties, and taxes, rather than just the purchase price. This ensures accurate profit margin analysis and inventory valuation by allocating these additional expenses to specific items.

What Score 3 Means

A robust landed cost module allows users to allocate third-party freight, duty, and insurance costs across multiple items and shipments using various methods (value, quantity, weight, volume), ensuring accurate inventory valuation and COGS.

Full Rubric
0The product has no native capability to calculate or track landed costs, limiting inventory valuation to the supplier purchase price only.
1Landed costs can only be tracked by manually calculating totals outside the system and importing them via custom scripts or general ledger journal entries, with no direct link to specific inventory items or shipments.
2The system allows for basic landed cost entry, such as adding a flat freight charge to a purchase order, but lacks flexible allocation methods (e.g., by weight or volume) and cannot easily link third-party invoices to goods receipts.
3A robust landed cost module allows users to allocate third-party freight, duty, and insurance costs across multiple items and shipments using various methods (value, quantity, weight, volume), ensuring accurate inventory valuation and COGS.
4The solution offers best-in-class automation, including real-time integration with shipping carriers for estimated costs, support for multi-currency landed costs, and the ability to retroactively adjust costs for sold items while providing predictive margin analysis.

Procurement

Modules that manage the purchasing lifecycle, supplier relationships, and external sourcing portals.

Avg Score
3.0/ 4
Procurement
Advanced3
Acumatica provides a comprehensive procure-to-pay suite that includes configurable approval hierarchies, automated three-way matching, and blanket purchase orders, all fully integrated with its core financial and inventory management modules.
View details & rubric context

Procurement functionality manages the complete purchasing lifecycle from requisition to payment, ensuring cost control and supplier compliance. It centralizes sourcing activities to streamline operations and improve financial visibility within the ERP environment.

What Score 3 Means

The system features a fully integrated procure-to-pay suite with configurable approval hierarchies, automated three-way matching, blanket purchase orders, and real-time budget checks.

Full Rubric
0The product has no native capability to manage purchasing, requisitions, or supplier interactions within the system.
1Procurement workflows rely on external tools or spreadsheets, requiring custom API connections or manual journal entries to reflect purchasing activity in the financial records.
2Native support includes simple purchase order generation and basic vendor lists, but lacks essential features like requisition approvals, three-way matching, or contract management.
3The system features a fully integrated procure-to-pay suite with configurable approval hierarchies, automated three-way matching, blanket purchase orders, and real-time budget checks.
4Best-in-class capabilities include AI-driven spend analytics, automated supplier risk assessment, self-service vendor portals, and predictive sourcing to proactively manage supply chain disruptions.
Purchase Order Management
Advanced3
Acumatica provides a robust Purchase Order Management module that natively supports multi-level approval workflows, 3-way matching, and seamless integration with inventory and accounts payable, handling complex scenarios like drop shipments and multi-currency out of the box.
View details & rubric context

Purchase Order Management enables organizations to create, track, and fulfill orders for goods and services efficiently, ensuring financial control by linking purchasing activities directly to inventory and accounts payable.

What Score 3 Means

A robust system that supports multi-level approval workflows, 3-way matching, and automatic inventory updates. It handles complex scenarios like partial shipments, dropshipping, and multi-currency orders out of the box.

Full Rubric
0The product has no native capability to create, track, or manage purchase orders within the system.
1Purchase orders can be managed only by building custom modules or connecting to external procurement tools via generic APIs. Users often rely on manual data entry or spreadsheets to track order status and link it to financial records.
2Native support allows for creating and sending basic purchase orders. Functionality is limited to simple data entry without built-in approval workflows, partial receipt handling, or deep integration with accounts payable.
3A robust system that supports multi-level approval workflows, 3-way matching, and automatic inventory updates. It handles complex scenarios like partial shipments, dropshipping, and multi-currency orders out of the box.
4Delivers intelligent automation with predictive reordering based on demand forecasting and vendor performance analytics. The system offers a fully autonomous procurement cycle with real-time supply chain visibility and dynamic routing.
Vendor Management
Advanced3
Acumatica provides a robust vendor management module that is deeply integrated with purchasing and accounts payable, featuring automated onboarding workflows, document management, and a dedicated self-service portal for vendors.
View details & rubric context

Vendor Management centralizes supplier information, contracts, and performance data to streamline procurement and mitigate supply chain risks. It enables organizations to maintain accurate records, ensure compliance, and optimize relationships with external partners.

What Score 3 Means

The system includes a robust vendor management module with built-in workflows for onboarding, document management, and integration with purchasing and AP functions.

Full Rubric
0The product has no dedicated capability for managing vendor profiles, contracts, or supplier relationships.
1Vendor tracking is possible only by repurposing generic CRM contacts or building custom integrations to external supplier databases via API.
2Native support is limited to a basic vendor master file that stores contact information and payment terms but lacks features for onboarding, performance tracking, or risk assessment.
3The system includes a robust vendor management module with built-in workflows for onboarding, document management, and integration with purchasing and AP functions.
4The platform offers a best-in-class supplier hub with AI-driven risk monitoring, automated compliance audits, collaborative self-service portals, and predictive performance analytics.
Supplier Portals
Advanced3
Acumatica offers a native, fully integrated Vendor Portal that enables suppliers to view purchase orders, respond to RFQs, and manage financial documents in real-time, meeting the criteria for a robust production-ready solution.
View details & rubric context

Supplier portals provide a centralized, self-service interface for vendors to manage orders, invoices, and profile data directly within the ERP ecosystem. By enabling real-time collaboration, organizations can significantly reduce administrative overhead, minimize data entry errors, and accelerate procurement cycles.

What Score 3 Means

The solution includes a robust, fully integrated portal allowing vendors to acknowledge orders, submit invoices, update shipping details, and manage compliance documents seamlessly.

Full Rubric
0The product has no dedicated interface for external vendors, forcing all communication and document exchange to happen via disconnected channels like email or phone.
1Vendor access is possible only through custom-built web front-ends leveraging generic APIs or by setting up complex third-party middleware to bridge data gaps.
2A native portal is available but limited to read-only views of purchase orders or basic document uploads, lacking interactive workflows or real-time synchronization.
3The solution includes a robust, fully integrated portal allowing vendors to acknowledge orders, submit invoices, update shipping details, and manage compliance documents seamlessly.
4The portal offers market-leading capabilities such as automated invoice matching, predictive delivery analytics, and collaborative demand planning tools that actively drive supply chain optimization.

Supply Chain Management

Strategic tools for forecasting demand, managing logistics, and ensuring visibility across the entire value chain.

Avg Score
3.0/ 4
Demand Planning
Advanced3
Acumatica provides robust, native demand forecasting that supports seasonality and trend analysis, fully integrated with its MRP and replenishment modules to automate procurement and manufacturing workflows.
View details & rubric context

Demand planning enables organizations to forecast future customer demand using historical data and market analysis to optimize inventory levels and production schedules. This capability is critical for balancing supply with demand to minimize stockouts and reduce carrying costs.

What Score 3 Means

The feature offers robust, out-of-the-box forecasting with support for seasonality, trend analysis, and collaborative planning, fully integrated with procurement and manufacturing workflows.

Full Rubric
0The product has no native capability for demand forecasting or planning, requiring users to rely entirely on external spreadsheets or third-party systems.
1Forecasting can be achieved by exporting historical transaction data to external tools for analysis and re-importing targets via APIs, but the process requires significant manual intervention or custom code.
2Native support exists but is limited to basic formulas like simple moving averages or static min/max reorder points, lacking support for seasonality, trends, or complex demand drivers.
3The feature offers robust, out-of-the-box forecasting with support for seasonality, trend analysis, and collaborative planning, fully integrated with procurement and manufacturing workflows.
4A best-in-class implementation that leverages AI/machine learning to predict demand based on external factors and complex patterns, offering real-time "what-if" scenario modeling and autonomous supply chain adjustments.
Supply Chain Visibility
Advanced3
Acumatica provides robust, real-time supply chain visibility through its Distribution Management module, featuring native integrations with major shipping carriers and comprehensive dashboards for tracking inventory and supplier performance across the network.
View details & rubric context

Supply Chain Visibility provides real-time transparency into inventory movement, logistics, and supplier performance across the entire value chain. This capability enables organizations to proactively mitigate risks, optimize stock levels, and ensure on-time delivery by monitoring goods from raw material sourcing to the final customer.

What Score 3 Means

The system offers robust, real-time tracking of shipments and inventory across the network with pre-built integrations for major carriers and suppliers, fully visualized within the ERP dashboard.

Full Rubric
0The product has no native features for tracking external supply chain activities or monitoring goods in transit beyond simple internal inventory counts.
1Achieving visibility requires building custom connections to logistics carriers and suppliers via generic APIs or relying on manual data entry and spreadsheet uploads to track shipment status.
2Native support includes basic purchase order tracking and shipment status fields, but data often relies on manual updates or batch processing rather than real-time integration with carriers.
3The system offers robust, real-time tracking of shipments and inventory across the network with pre-built integrations for major carriers and suppliers, fully visualized within the ERP dashboard.
4A market-leading control tower approach uses AI to predict disruptions and automate mitigation strategies, providing end-to-end transparency and intelligent recommendations that exceed standard tracking capabilities.
Logistics Management
Advanced3
Acumatica offers a robust, integrated distribution and shipping module that includes real-time carrier integrations, automated label generation, and freight cost management, though it lacks the advanced AI-driven route optimization and predictive analytics of a specialized TMS.
View details & rubric context

Logistics management coordinates the movement of goods from origin to consumption, optimizing transportation, warehousing, and delivery schedules to reduce costs and improve customer satisfaction.

What Score 3 Means

The system features a fully integrated logistics module with real-time carrier connections, automated shipping label generation, multi-leg shipment tracking, and standard freight cost management.

Full Rubric
0The product has no native capabilities for tracking shipments, managing fleets, or coordinating transportation logistics.
1Logistics workflows rely on manual data entry or custom-built connections to third-party shipping providers via generic APIs, requiring significant maintenance to keep shipment statuses synchronized.
2Native support includes basic fields for carrier names and tracking numbers, but lacks real-time integration, automated rate calculation, or route planning capabilities.
3The system features a fully integrated logistics module with real-time carrier connections, automated shipping label generation, multi-leg shipment tracking, and standard freight cost management.
4Best-in-class logistics management includes AI-driven route optimization, predictive delivery analytics, dynamic freight negotiation, and seamless global supply chain visibility that proactively adjusts to disruptions.
Drop Shipping Support
Advanced3
Acumatica provides a native, automated workflow that allows users to mark sales order lines for drop shipment, which then automatically generates linked purchase orders while maintaining full visibility and tracking across the supply chain.
View details & rubric context

Drop shipping support enables businesses to fulfill orders directly from suppliers to customers without holding inventory, streamlining supply chain operations and reducing overhead costs. This capability ensures seamless coordination between sales orders and purchase orders to maintain accurate tracking and timely delivery.

What Score 3 Means

The system offers a fully integrated drop shipping workflow where sales orders automatically generate linked purchase orders, with native tracking visibility and streamlined communication between the merchant, supplier, and customer.

Full Rubric
0The product has no native capability to designate orders for drop shipping or link sales orders to supplier purchase orders automatically.
1Drop shipping workflows can be achieved only through manual data entry across separate modules or by building custom integrations via APIs to link sales orders with external supplier systems.
2Native support exists allowing users to mark items as drop-ship, but the process requires manual conversion of sales orders to purchase orders and lacks automated status updates from suppliers.
3The system offers a fully integrated drop shipping workflow where sales orders automatically generate linked purchase orders, with native tracking visibility and streamlined communication between the merchant, supplier, and customer.
4Best-in-class implementation features intelligent supplier routing based on cost or location, real-time inventory synchronization with vendor systems, and fully automated financial reconciliation for high-volume drop ship operations.
EDI Support
Advanced3
Acumatica provides a robust EDI connector that integrates directly into its core modules, supporting standard document types and providing integrated error handling within the ERP interface, though it typically relies on its partner ecosystem for managed transmission and partner onboarding.
View details & rubric context

EDI Support enables the automated, computer-to-computer exchange of standard business documents like purchase orders and invoices between trading partners. This capability streamlines supply chain operations, ensures compliance with major retailers, and eliminates manual data entry errors.

What Score 3 Means

The system features a robust, built-in EDI engine supporting global standards (ANSI X12, EDIFACT) with pre-built templates for common trading partners and error handling fully integrated into the ERP workflow.

Full Rubric
0The product has no native capability to generate, parse, or transmit Electronic Data Interchange (EDI) documents.
1EDI compliance is possible only through heavy lifting, such as building custom middleware to translate API payloads or manually exporting/importing flat files to an external EDI translator.
2Native support exists but is limited to a simple connector for a specific Value-Added Network (VAN) or supports only a narrow set of document types (e.g., 850 and 810) with rigid, manual mapping tools.
3The system features a robust, built-in EDI engine supporting global standards (ANSI X12, EDIFACT) with pre-built templates for common trading partners and error handling fully integrated into the ERP workflow.
4A best-in-class implementation offering a fully embedded, managed EDI infrastructure with automated partner onboarding, AI-driven mapping assistance, and real-time supply chain analytics derived from transaction data.

Manufacturing Planning

Systems for planning production schedules and material requirements to meet manufacturing goals efficiently.

Avg Score
3.4/ 4
Kitting & Assembly
Best4
Acumatica provides a market-leading kitting solution that supports multi-level nested BOMs, both stock and non-stock kits, disassembly workflows, and automated cost rolling including labor and overhead, alongside 'max buildable' calculations.
View details & rubric context

Kitting and assembly functionality allows businesses to bundle individual components into a single sellable unit or finished good, automatically adjusting inventory levels for both the constituent parts and the final product. This ensures accurate stock tracking and streamlined order fulfillment for bundled or light-assembled items.

What Score 4 Means

Best-in-class implementation offering dynamic kitting, multi-level nested BOMs, and automated labor/overhead cost allocation. It includes advanced features like 'max buildable' calculations based on component stock and intelligent disassembly workflows.

Full Rubric
0The product has no native capability to define kits, bundles, or assemblies; inventory is tracked strictly at the individual SKU level with no mechanism to link items.
1Kitting logic must be built externally or managed via manual inventory journals; users might use generic line items and rely on custom scripts or APIs to deduct component inventory upon sale.
2Native support exists for basic sales kits (phantom assemblies) where components are deducted when the kit is sold. However, it lacks support for pre-building stock, tracking labor costs, or managing complex Bills of Materials (BOMs).
3Strong, fully-integrated support for both sales kits and stock assemblies. The system handles Bills of Materials (BOMs), work orders for building inventory, disassembly, and accurate cost rolling from components to finished goods.
4Best-in-class implementation offering dynamic kitting, multi-level nested BOMs, and automated labor/overhead cost allocation. It includes advanced features like 'max buildable' calculations based on component stock and intelligent disassembly workflows.
Bill of Materials
Best4
Acumatica provides a market-leading BOM management system that supports multi-level structures, revision control, and Engineering Change Management (ECM) with native CAD integration and real-time cost roll-up simulations.
View details & rubric context

A Bill of Materials (BOM) defines the comprehensive list of raw materials, components, and assemblies required to construct a product, serving as the foundation for production planning and costing. Accurate BOM management ensures inventory precision and streamlines the manufacturing process from design to delivery.

What Score 4 Means

Best-in-class functionality includes dynamic, configurable BOMs with CAD integration, automated Engineering Change Orders (ECOs), and real-time cost roll-up simulations for complex manufacturing environments.

Full Rubric
0The product has no native capability to define or manage product structures, component lists, or recipes.
1BOM structures can be approximated using generic custom fields, notes, or by manually linking inventory items via API scripts, but the system lacks specific logic for assembly or explosion.
2Native support allows for simple, single-level BOMs or kitting lists. It covers basic component tracking but lacks support for multi-level sub-assemblies, versioning, or complex routing integration.
3The system supports complex, multi-level BOMs with revision control, effective dating, and full integration into Material Requirements Planning (MRP) and standard costing workflows.
4Best-in-class functionality includes dynamic, configurable BOMs with CAD integration, automated Engineering Change Orders (ECOs), and real-time cost roll-up simulations for complex manufacturing environments.
Material Requirements Planning
Advanced3
Acumatica provides a robust, native MRP module within its Manufacturing Edition that handles multi-level BOMs, lead times, and demand forecasting to automate purchase and production orders. While it offers strong planning tools and some 'what-if' capabilities, it lacks the advanced predictive AI and dynamic real-time supply chain optimization required for a score of 4.
View details & rubric context

Material Requirements Planning (MRP) calculates the materials and components needed to manufacture a product, ensuring inventory is available for production and delivery while minimizing stock levels.

What Score 3 Means

The system offers strong, out-of-the-box MRP functionality that handles multi-level BOM explosions, lead times, and safety stock to automatically generate accurate purchase orders and production schedules.

Full Rubric
0The product has no native capability to calculate material requirements based on production schedules or demand forecasts.
1Material planning requires heavy lifting, relying on data exports to external spreadsheets or custom API integrations to calculate purchasing needs and production schedules.
2Native support exists but is limited to static calculations based on simple Bills of Materials (BOMs), often lacking support for multi-level BOMs, variable lead times, or time-phased planning.
3The system offers strong, out-of-the-box MRP functionality that handles multi-level BOM explosions, lead times, and safety stock to automatically generate accurate purchase orders and production schedules.
4Best-in-class MRP utilizes predictive analytics and real-time supply chain data to optimize inventory dynamically, offering "what-if" scenario planning and automated procurement execution.
Production Scheduling
Advanced3
Acumatica's Manufacturing Edition includes a robust Advanced Planning and Scheduling (APS) module that supports finite capacity scheduling, interactive Gantt charts, and resource management across labor and machinery. While it offers 'what-if' scenario planning, it primarily functions as a production-ready system rather than an AI-driven, real-time telemetry-optimized solution.
View details & rubric context

Production scheduling optimizes the allocation of resources, machinery, and labor to meet manufacturing demand efficiently, minimizing downtime and ensuring on-time delivery.

What Score 3 Means

The system provides robust finite capacity scheduling that accounts for machine availability, labor shifts, and inventory, featuring interactive Gantt charts and automatic dependency updates.

Full Rubric
0The product has no native capability to schedule manufacturing orders, manage machine time, or allocate labor resources for production runs.
1Scheduling must be managed externally (e.g., spreadsheets) and synced via generic APIs, or requires heavy custom development to link sales demand to production timelines.
2Native production scheduling is supported but limited to static lists or basic calendar views that ignore capacity constraints or material availability, requiring significant manual intervention.
3The system provides robust finite capacity scheduling that accounts for machine availability, labor shifts, and inventory, featuring interactive Gantt charts and automatic dependency updates.
4The solution offers AI-driven dynamic scheduling that predicts bottlenecks and automatically re-optimizes sequences in real-time based on shop floor telemetry, including advanced 'what-if' scenario planning.
Capacity Planning
Advanced3
Acumatica's Manufacturing Edition provides comprehensive finite capacity planning and scheduling, allowing users to manage work center constraints, labor, and machine availability in real-time to prevent overbooking. While it offers visual scheduling and multi-site support, it is generally categorized as a production-ready solution rather than an AI-driven predictive platform.
View details & rubric context

Capacity planning enables organizations to balance production demand with available resources, such as machinery and labor, to optimize schedules and prevent bottlenecks. It ensures operational goals are met efficiently without overextending or underutilizing assets.

What Score 3 Means

The solution offers comprehensive finite capacity planning, integrating real-time resource availability, shift schedules, and machine constraints directly into the production workflow to prevent overbooking and manage bottlenecks.

Full Rubric
0The product has no native capability to forecast or manage resource capacity against demand, requiring users to rely entirely on external spreadsheets or third-party tools.
1Capacity analysis requires exporting production data to external BI tools or building custom scripts to compare resource availability against scheduled work orders, as the system lacks built-in logic for load balancing.
2The system provides basic Rough-Cut Capacity Planning (RCCP) features, allowing users to view aggregate loads against static capacity limits, but lacks finite scheduling or dynamic constraint handling.
3The solution offers comprehensive finite capacity planning, integrating real-time resource availability, shift schedules, and machine constraints directly into the production workflow to prevent overbooking and manage bottlenecks.
4The platform delivers intelligent, automated capacity leveling with predictive "what-if" scenario modeling and AI-driven recommendations to optimize throughput across complex, multi-site manufacturing environments.

Production Execution

Tools to manage shop floor activities, equipment maintenance, and quality standards during the manufacturing process.

Avg Score
3.4/ 4
Shop Floor Control
Best4
Acumatica's Manufacturing Edition provides a robust Shop Floor Data Collection module featuring native mobile apps, barcode scanning, and an IoT Hub for real-time machine integration and OEE tracking, alongside advanced visual scheduling capabilities.
View details & rubric context

Shop Floor Control provides real-time visibility and management of production activities, enabling manufacturers to track work orders, labor, and machine usage directly on the factory floor to optimize throughput.

What Score 4 Means

Best-in-class implementation offering a visual factory experience with IoT integration for direct machine data capture (OEE), AI-driven dynamic scheduling adjustments, and mobile-first interfaces that proactively alert operators to bottlenecks.

Full Rubric
0The product has no native capability to manage or track shop floor activities, requiring all production data to be managed externally or on paper.
1Shop floor tracking is possible only through heavy customization, such as building custom apps via APIs to capture labor and machine data, or using generic inventory journals to manually record production steps retrospectively.
2Native support exists but is limited to manual data entry stations where operators clock in/out of jobs or enter completion quantities. It lacks real-time visual scheduling or direct machine integration, often serving as a digital log rather than an active control system.
3Strong, fully integrated functionality featuring dedicated operator interfaces for real-time tracking of labor, materials, and job status. It supports barcode scanning, automated routing updates, and immediate visibility into work-in-progress (WIP) without custom code.
4Best-in-class implementation offering a visual factory experience with IoT integration for direct machine data capture (OEE), AI-driven dynamic scheduling adjustments, and mobile-first interfaces that proactively alert operators to bottlenecks.
Quality Control
Advanced3
Acumatica provides a robust, fully integrated Quality Management module that supports detailed inspection plans, quantitative/qualitative testing, and automated quarantine workflows across the supply chain, though it lacks the advanced predictive analytics and deep statistical process control (SPC) found in market-leading specialized solutions.
View details & rubric context

Quality Control functionality enables organizations to define inspection criteria, track test results, and manage non-conformance throughout the production and supply chain lifecycles. This ensures compliance with standards and minimizes the risk of defective inventory reaching customers.

What Score 3 Means

Strong, fully-integrated functionality allows for detailed inspection plans, quantitative and qualitative test data capture, automatic inventory blocking upon failure, and comprehensive non-conformance reporting.

Full Rubric
0The product has no native capability to define inspection plans, record quality test results, or manage non-conforming inventory within the system.
1Quality processes are handled outside the core ERP via spreadsheets or third-party apps, requiring custom API connections or manual data entry to update inventory status.
2Native support exists for simple pass/fail flags on inventory receipts or production output, but lacks granular test parameters, sampling logic, or integrated quarantine workflows.
3Strong, fully-integrated functionality allows for detailed inspection plans, quantitative and qualitative test data capture, automatic inventory blocking upon failure, and comprehensive non-conformance reporting.
4A best-in-class implementation includes statistical process control (SPC), automated sampling based on vendor performance, mobile-optimized inspection interfaces, and predictive analytics to identify quality trends.
Work Order Management
Best4
Acumatica provides a comprehensive manufacturing suite that includes multi-level bills of materials, advanced planning and scheduling (APS), and a native mobile shop floor interface for real-time data collection and IoT integration.
View details & rubric context

Work order management enables businesses to create, track, and execute production or service tasks by coordinating labor, materials, and equipment. This ensures accurate cost accounting, efficient resource utilization, and real-time visibility into operational progress.

What Score 4 Means

Best-in-class functionality featuring AI-driven scheduling, mobile shop floor interfaces, real-time IoT machine data integration, and predictive analytics for optimizing production flow.

Full Rubric
0The product has no native capability to generate, track, or process work orders for manufacturing or service operations.
1Work order tracking requires heavy customization of generic task objects or reliance on external project management tools integrated via API, lacking native material or labor association.
2Native support includes basic work order creation and status tracking, but lacks depth in routing, automatic inventory deduction, or capacity planning.
3A fully integrated system that supports multi-level bills of materials, detailed routing steps, resource allocation, and automatic inventory updates upon completion.
4Best-in-class functionality featuring AI-driven scheduling, mobile shop floor interfaces, real-time IoT machine data integration, and predictive analytics for optimizing production flow.
Equipment Maintenance
Advanced3
Acumatica offers a robust Service Management module that includes native equipment tracking, preventive maintenance scheduling based on time or usage, and full integration with inventory and labor for work order management.
View details & rubric context

Equipment maintenance functionality enables organizations to track asset health, schedule preventive repairs, and manage work orders to minimize downtime and extend asset lifecycles.

What Score 3 Means

The system offers comprehensive preventive maintenance scheduling, automatically triggering work orders that reserve spare parts and track labor costs against specific assets.

Full Rubric
0The product has no native capability to track equipment health, schedule maintenance, or manage repair work orders.
1Maintenance tracking requires heavy lifting through generic project management modules, external spreadsheets, or custom API connections to specialized CMMS tools.
2Native support includes basic asset tracking and simple reactive work order entry, but lacks preventive scheduling or integration with inventory management.
3The system offers comprehensive preventive maintenance scheduling, automatically triggering work orders that reserve spare parts and track labor costs against specific assets.
4The platform delivers predictive maintenance using IoT data streams to trigger interventions before failure, optimizing asset uptime and automating the entire maintenance supply chain.
Lean Manufacturing Tools
Advanced3
Acumatica Manufacturing Edition provides robust native support for electronic Kanban, automated JIT replenishment via its MRP engine, and integrated quality management that connects directly to shop floor operations.
View details & rubric context

Lean manufacturing tools enable organizations to minimize waste and optimize production flow through methodologies like Kanban, Just-In-Time (JIT), and continuous improvement tracking. These capabilities are essential for reducing inventory costs and improving response times to customer demand.

What Score 3 Means

The solution provides robust, native lean tools including electronic Kanban (e-Kanban), automated JIT scheduling, and integrated quality management that works seamlessly with shop floor operations.

Full Rubric
0The product has no native capabilities for lean methodologies such as Kanban, JIT, or waste reduction tracking.
1Lean workflows can only be supported by heavily customizing standard production modules or building external integrations to specialized lean software via APIs.
2The system offers basic lean features, such as simple digital Kanban cards or manual JIT triggers, but lacks real-time synchronization or depth in waste analysis.
3The solution provides robust, native lean tools including electronic Kanban (e-Kanban), automated JIT scheduling, and integrated quality management that works seamlessly with shop floor operations.
4The platform offers best-in-class lean capabilities with predictive analytics for demand smoothing (Heijunka), AI-driven waste identification, and fully automated pull systems that dynamically adjust to real-time production data.

Product & Data Lifecycle

Tools for managing product engineering data and migrating legacy information into the new system.

Avg Score
3.0/ 4
Product Lifecycle Management
Advanced3
Acumatica offers a robust Engineering Change Management (ECM) module that includes native support for Engineering Change Requests (ECR), Engineering Change Orders (ECO) with approval workflows, and seamless synchronization between engineering and manufacturing BOMs. While it supports CAD integration through third-party connectors, it lacks the native, AI-driven impact analysis and built-in bi-directional CAD depth required for a market-leading score.
View details & rubric context

Product Lifecycle Management (PLM) oversees the entire journey of a product from initial concept and engineering design through manufacturing, service, and disposal. This centralization ensures data accuracy across complex Bills of Materials (BOMs) and streamlines collaboration between engineering and production teams.

What Score 3 Means

Strong, deep functionality includes fully integrated Engineering Change Orders (ECOs) with approval routing, detailed revision history, and seamless synchronization between engineering BOMs and manufacturing BOMs.

Full Rubric
0The product has no native capability to manage product lifecycles, engineering revisions, or change orders.
1Lifecycle tracking requires heavy lifting, relying on manual workarounds like generic document attachments or custom fields to log revisions. Syncing engineering data with manufacturing modules requires custom API development.
2Native support exists for basic version control and simple Bill of Materials (BOM) definitions. However, it lacks robust Engineering Change Management (ECM) workflows or direct integration with CAD tools.
3Strong, deep functionality includes fully integrated Engineering Change Orders (ECOs) with approval routing, detailed revision history, and seamless synchronization between engineering BOMs and manufacturing BOMs.
4Best-in-class implementation features bi-directional CAD integration, AI-driven impact analysis for change requests, and comprehensive compliance tracking across the entire supply chain.
CAD Integration
Advanced3
Acumatica provides a robust CAD Connector that supports pre-built integration with major platforms like SOLIDWORKS and Autodesk, enabling automated multi-level BOM synchronization and item creation. While it is production-ready and handles complex engineering data, it lacks the native, embedded 3D model visualization within the ERP interface required for the highest score.
View details & rubric context

CAD Integration enables the seamless synchronization of design data and Bills of Materials (BOMs) from engineering software directly into the ERP system, reducing manual data entry errors and ensuring manufacturing accuracy.

What Score 3 Means

The system provides robust, pre-built connectors for major CAD platforms, supporting accurate multi-level BOM synchronization, version mapping, and automatic item creation out of the box.

Full Rubric
0The product has no native capability to connect with CAD software, requiring users to manually re-enter engineering data and BOMs into the ERP.
1Integration is possible only through generic file imports (CSV/Excel) or by building custom middleware using the ERP's APIs, requiring significant technical effort to maintain data consistency.
2Native support exists for a few standard CAD tools, but functionality is limited to basic one-way transfer of simple item lists rather than complex, multi-level BOM structures.
3The system provides robust, pre-built connectors for major CAD platforms, supporting accurate multi-level BOM synchronization, version mapping, and automatic item creation out of the box.
4Best-in-class integration features real-time, bi-directional synchronization that automates Engineering Change Order (ECO) workflows and embeds 3D model visualization directly within the ERP interface.
Legacy System Migration
Advanced3
Acumatica provides robust native tools like 'Import Scenarios' that offer visual field mapping, data staging, and detailed error logging to ensure data integrity during the migration process.
View details & rubric context

Legacy system migration capabilities facilitate the secure and accurate transfer of historical data from older platforms to the new ERP environment. This feature is critical for minimizing implementation risk and ensuring business continuity by preserving vital institutional records.

What Score 3 Means

The system provides robust migration wizards with visual field mapping, data staging areas for validation, and comprehensive error logging to ensure data integrity before the final import.

Full Rubric
0The product has no native tools or utilities to assist with migrating data from legacy systems, forcing users to rely entirely on manual data entry or external consultants.
1Migration is achievable only by building custom ETL pipelines using generic APIs or direct database access, placing the heavy burden of data mapping, transformation, and script maintenance on the customer.
2Native support is limited to basic flat-file importers (CSV/Excel) that require rigid formatting and offer little to no error feedback or data validation before processing.
3The system provides robust migration wizards with visual field mapping, data staging areas for validation, and comprehensive error logging to ensure data integrity before the final import.
4A market-leading solution offers pre-built connectors for common legacy ERPs, AI-driven data mapping suggestions, and automated data cleansing tools that streamline complex cutovers with minimal downtime.
Data Migration Tools
Advanced3
Acumatica provides robust native 'Integration Scenarios' that feature visual field mapping, staging capabilities for data validation before final commitment, and detailed error logs that allow for granular troubleshooting of specific records.
View details & rubric context

Data migration tools facilitate the secure and efficient transfer of legacy information into a new ERP environment, minimizing implementation downtime and ensuring data integrity.

What Score 3 Means

Includes comprehensive migration workbenches with visual field mapping, staging tables for data validation prior to commit, and detailed error logs that allow for partial fixes without restarting the process.

Full Rubric
0The product has no native capabilities or utilities to assist with importing data from external sources, forcing users to rely on manual data entry.
1Migration is possible only through generic API endpoints or direct database access, requiring the development of custom ETL scripts or reliance on third-party middleware to map and load data.
2The system offers basic flat-file import wizards (e.g., CSV or Excel) with rigid templates, but lacks advanced validation logic, detailed error reporting, or rollback capabilities.
3Includes comprehensive migration workbenches with visual field mapping, staging tables for data validation prior to commit, and detailed error logs that allow for partial fixes without restarting the process.
4Features intelligent migration hubs with pre-built connectors for common legacy systems, AI-assisted field mapping, automated data cleansing and deduplication, and continuous synchronization capabilities for phased rollouts.

Sales & Service

Streamlines revenue generation through CRM, commerce, and order management while managing project-based service delivery. It integrates the customer lifecycle with project execution and billing.

Capability Score
3.35/ 4

Sales Operations

Features that streamline the transaction lifecycle from pricing and contracts to order fulfillment and commissions.

Avg Score
3.0/ 4
Order Management
Advanced3
Acumatica provides a robust, native Order Management module that is fully integrated with its inventory, finance, and CRM systems, supporting automated fulfillment workflows and multi-channel sales out of the box.
View details & rubric context

Order management centralizes the entire lifecycle of a transaction from capture to fulfillment, ensuring accurate inventory allocation and timely delivery. This feature streamlines operations by automating workflows, reducing processing errors, and providing real-time visibility into order status across all sales channels.

What Score 3 Means

A comprehensive order management system is fully integrated, supporting multi-channel capture, automated fulfillment workflows, and seamless synchronization with finance and logistics out of the box.

Full Rubric
0The product has no native capability to capture, process, or track customer orders within the system.
1Order processing is possible only through heavy customization, relying on generic APIs or webhooks to bridge gaps with external tools rather than using a dedicated interface.
2Native support allows for basic order entry and manual status updates, but it lacks automation, complex routing rules, or deep integration with inventory levels.
3A comprehensive order management system is fully integrated, supporting multi-channel capture, automated fulfillment workflows, and seamless synchronization with finance and logistics out of the box.
4The solution offers intelligent order orchestration with AI-driven logic for optimal sourcing and routing, predictive analytics for fulfillment issues, and real-time global visibility.
Quote-to-Cash
Advanced3
Acumatica provides a natively integrated, bi-directional workflow that seamlessly connects CRM quotes to sales orders, inventory management, and the general ledger, supporting complex pricing and automated revenue recognition out of the box.
View details & rubric context

Quote-to-Cash streamlines the entire sales lifecycle by integrating quoting, order management, invoicing, and revenue recognition into a single workflow. This end-to-end visibility ensures accurate billing, faster revenue realization, and reduced manual data entry errors.

What Score 3 Means

The system offers a seamless, bi-directional flow from quote to general ledger, handling inventory allocation, order fulfillment, and invoicing automatically while supporting complex pricing structures out of the box.

Full Rubric
0The product has no native capability to link sales quotes to financial transactions or order fulfillment, requiring sales and finance modules to operate in complete isolation.
1Connecting quotes to cash requires building custom integrations between the CRM/CPQ and the ERP ledger using generic APIs or middleware, often relying on fragile scripts to convert opportunities into orders.
2A basic workflow exists where a quote can be converted into an invoice, but the process is linear and rigid, lacking support for complex scenarios like subscription billing, revenue recognition rules, or real-time inventory checks.
3The system offers a seamless, bi-directional flow from quote to general ledger, handling inventory allocation, order fulfillment, and invoicing automatically while supporting complex pricing structures out of the box.
4The solution provides an intelligent, fully automated Quote-to-Cash engine with predictive revenue forecasting, AI-driven up-sell recommendations, and dynamic compliance handling to optimize cash flow and reconcile payments in real-time.
Pricing Management
Advanced3
Acumatica provides a robust, native pricing engine that supports complex quantity breaks, multi-currency price lists, and date-effective promotional rules that automatically integrate with sales orders and customer contracts.
View details & rubric context

Pricing management enables organizations to define, maintain, and automate complex pricing structures, including price lists, discounts, and promotional rules across various sales channels. This capability is critical for ensuring margin accuracy and streamlining the quote-to-cash process.

What Score 3 Means

The system offers robust, out-of-the-box functionality for multi-currency price lists, quantity breaks, date-effective pricing, and contract-specific rules that automatically apply during order entry.

Full Rubric
0The product has no native capability to store or manage specific pricing rules or price lists, requiring prices to be manually entered on every transaction without validation.
1Pricing logic can be achieved only through heavy customization, such as building custom database tables or relying on external spreadsheets connected via generic APIs to populate transaction fields.
2Native support includes basic static price lists and simple percentage discounts, but lacks depth for volume tiers, date-effective ranges, or complex customer-specific rules.
3The system offers robust, out-of-the-box functionality for multi-currency price lists, quantity breaks, date-effective pricing, and contract-specific rules that automatically apply during order entry.
4The platform features a best-in-class, dynamic pricing engine with AI-driven margin analysis, attribute-based logic, and real-time omnichannel synchronization to optimize revenue strategy automatically.
Contract Management
Advanced3
Acumatica offers a robust, native Contract Management module that automates recurring billing, tracks renewals, and integrates seamlessly with CRM and financial workflows, though it lacks the advanced AI-driven clause extraction typical of market-leading specialized CLM solutions.
View details & rubric context

Contract Management within an ERP system centralizes the creation, storage, and monitoring of vendor and customer agreements to ensure compliance and automate renewal tracking. This integration links legal terms directly to financial transactions and procurement workflows, reducing risk and revenue leakage.

What Score 3 Means

A robust contract management module is fully integrated into procurement and sales workflows, supporting versioning, milestone tracking, and automated notifications for renewals or expirations directly within the ERP interface.

Full Rubric
0The product has no native capability to store, track, or manage contracts, requiring users to rely entirely on external file systems or third-party CLM tools without any data linkage.
1Contract tracking is possible only by repurposing generic document attachment fields or custom database tables, requiring significant manual configuration or API development to link agreements to specific vendors or transactions.
2The system provides a basic repository for uploading contract documents and manually entering start/end dates against a vendor or customer record, but lacks automated alerts, version control, or deep integration with billing and procurement modules.
3A robust contract management module is fully integrated into procurement and sales workflows, supporting versioning, milestone tracking, and automated notifications for renewals or expirations directly within the ERP interface.
4The solution offers best-in-class lifecycle management with AI-driven clause extraction, automated compliance checks against transactions, and self-executing smart contracts that trigger billing or payments based on real-time performance data.
Commission Management
Advanced3
Acumatica includes a native Sales Commissions module that supports complex calculation rules, tiered structures, and split commissions, while fully integrating with the general ledger and accounts payable for automated payouts.
View details & rubric context

Commission management automates the tracking of sales performance and calculation of incentive payouts, ensuring accurate compensation while reducing administrative burden and motivating sales teams.

What Score 3 Means

The system features a robust calculation engine supporting tiered rates, split commissions, and quota management. It fully integrates with the general ledger for automated accruals and provides sales reps with visibility into their earnings.

Full Rubric
0The product has no native capability to track sales commissions or calculate payouts based on sales transactions.
1Users must rely on external spreadsheets or third-party tools to calculate commissions, utilizing generic APIs or manual data exports to extract sales figures for processing outside the ERP.
2Native support is limited to simple, flat-rate percentages applied to invoices or orders. It lacks the ability to handle tiered structures, split commissions, or complex quota tracking without manual intervention.
3The system features a robust calculation engine supporting tiered rates, split commissions, and quota management. It fully integrates with the general ledger for automated accruals and provides sales reps with visibility into their earnings.
4A comprehensive incentive compensation engine that includes predictive modeling, "what-if" scenario planning, and real-time gamification. It automatically handles complex multi-currency and multi-entity rules to drive strategic sales behaviors.

CRM & Sales

Customer-facing tools that integrate sales pipelines and relationship data directly into the ERP environment.

Avg Score
3.2/ 4
CRM Integration
Best4
Acumatica provides a market-leading integration with Salesforce and HubSpot that features real-time bi-directional synchronization and allows CRM users to view ERP-specific data, such as shipment status and invoices, directly within the CRM interface.
View details & rubric context

CRM Integration connects the ERP system with customer relationship management platforms to synchronize sales, customer data, and order history, ensuring a unified view of the customer lifecycle across operations and sales teams.

What Score 4 Means

The integration provides real-time, intelligent data flow with automated conflict resolution, embedded ERP views within the CRM interface, and advanced analytics that correlate sales activities with financial performance.

Full Rubric
0The product has no native capability to connect with external CRM systems, requiring manual data entry to keep customer records synchronized.
1Integration is possible only through generic APIs or webhooks, requiring significant developer resources to build and maintain custom middleware for data synchronization.
2Native connectors exist for major CRMs like Salesforce or HubSpot, but functionality is limited to one-way data pushes or basic contact syncing without deep transaction history.
3The system offers robust, bi-directional synchronization of contacts, accounts, quotes, and orders with leading CRMs out of the box, featuring pre-built field mapping and reliable error handling.
4The integration provides real-time, intelligent data flow with automated conflict resolution, embedded ERP views within the CRM interface, and advanced analytics that correlate sales activities with financial performance.
Sales Force Automation
Advanced3
Acumatica provides a robust, natively integrated CRM module that supports the full lead-to-cash lifecycle, including opportunity management and real-time inventory synchronization, directly within the ERP platform.
View details & rubric context

Sales Force Automation integrates sales processes directly with core inventory and financial data, streamlining order management, lead tracking, and customer interactions to reduce manual entry and improve accuracy.

What Score 3 Means

Strong, deep functionality includes comprehensive opportunity management, quote-to-cash workflows, and activity logging fully integrated with inventory and finance modules, working seamlessly out of the box.

Full Rubric
0The product has no native sales force automation capabilities, requiring sales teams to manage leads, opportunities, and orders entirely outside the ERP system.
1Sales data can be synced via generic APIs or webhooks to external CRM tools, or users must build custom modules to track sales activities, requiring significant development effort to maintain data consistency.
2Native support exists but is limited to basic order entry and static customer records. It lacks pipeline management, activity tracking, or automated workflows, serving primarily as a data repository rather than a productivity tool.
3Strong, deep functionality includes comprehensive opportunity management, quote-to-cash workflows, and activity logging fully integrated with inventory and finance modules, working seamlessly out of the box.
4Best-in-class implementation offers AI-driven sales forecasting, predictive lead scoring, and mobile-first field sales tools. It automates complex omnichannel processes and provides real-time actionable insights that drive revenue growth.
Sales Forecasting
Advanced3
Acumatica provides robust native demand forecasting and sales analysis tools that utilize historical data and statistical methods to directly drive inventory replenishment and production schedules within its MRP and distribution modules.
View details & rubric context

Sales forecasting utilizes historical data and predictive models to estimate future demand, enabling organizations to optimize inventory levels, production schedules, and financial planning within the ERP environment.

What Score 3 Means

The system includes robust forecasting tools with standard statistical algorithms (e.g., moving averages, exponential smoothing) that directly inform production and purchasing workflows out of the box.

Full Rubric
0The product has no native sales forecasting capabilities, forcing users to rely entirely on external spreadsheets or third-party demand planning software.
1Forecasting requires exporting raw transaction data via APIs to external BI tools or custom-built models, with no direct feedback loop into the ERP for operational planning.
2Native support provides basic forecasting based on simple historical averages or last-year comparisons, but lacks advanced statistical methods, seasonality adjustments, or collaborative inputs.
3The system includes robust forecasting tools with standard statistical algorithms (e.g., moving averages, exponential smoothing) that directly inform production and purchasing workflows out of the box.
4A market-leading implementation uses AI and machine learning to correlate internal data with external economic indicators, offering predictive insights and dynamic "what-if" scenario modeling for high-precision demand planning.
Customer Portals
Advanced3
Acumatica provides a native, interactive Customer Portal that allows clients to view and pay invoices, track orders, and manage support cases with real-time synchronization to the core ERP.
View details & rubric context

Customer portals enable clients to securely access their account information, view order history, and manage invoices directly through a self-service interface. This capability streamlines communication and reduces administrative overhead by providing real-time visibility into transaction data.

What Score 3 Means

The solution includes a robust, interactive portal allowing customers to pay invoices, place orders, track shipments in real-time, and manage returns without manual intervention from support staff.

Full Rubric
0The product has no native interface or secure login mechanism for external customers to access their account data or transaction history.
1A customer-facing view can be constructed using generic APIs or webhooks to feed data into a separate CMS or custom web application, requiring significant development effort to maintain security and synchronization.
2A native portal is available but limited to read-only access for basic documents like invoices or order status, offering no payment processing or ability to update account details.
3The solution includes a robust, interactive portal allowing customers to pay invoices, place orders, track shipments in real-time, and manage returns without manual intervention from support staff.
4The portal offers a fully white-labeled, B2B e-commerce experience with personalized pricing, AI-driven reorder suggestions, and comprehensive self-service analytics that empower customers to manage their entire lifecycle autonomously.
Opportunity Tracking
Advanced3
Acumatica includes a native CRM module that provides robust opportunity management with configurable stages, probability weighting, and seamless one-click conversion into quotes or sales orders within the core ERP workflow.
View details & rubric context

Opportunity tracking enables organizations to monitor potential sales deals through defined pipeline stages, facilitating accurate revenue forecasting and seamless conversion into quotes or orders.

What Score 3 Means

A fully integrated module allows for detailed opportunity management, including configurable stage tracking, probability weighting, and one-click conversion to quotes or sales orders within the standard ERP workflow.

Full Rubric
0The product has no native capability to record or manage sales opportunities, forcing users to rely entirely on external CRM software or spreadsheets to track potential deals.
1Users can track opportunities by repurposing generic data fields or building custom integrations via APIs to link external CRM data, but the process is manual, disjointed, and lacks a dedicated interface.
2The system includes a simple register for tracking opportunities with basic status indicators and notes, but it lacks visual pipelines, probability calculations, or direct integration with inventory and quoting modules.
3A fully integrated module allows for detailed opportunity management, including configurable stage tracking, probability weighting, and one-click conversion to quotes or sales orders within the standard ERP workflow.
4The solution offers intelligent opportunity tracking with predictive analytics for deal closure, automated activity logging, and real-time demand planning integration that adjusts inventory forecasts based on pipeline maturity.

Commerce & Retail

Integrations and features supporting digital commerce, retail point-of-sale, and subscription models.

Avg Score
3.8/ 4
POS Integration
Best4
Acumatica offers a native POS module and deep integrations through its Retail-Commerce Edition, enabling a unified commerce experience with real-time inventory visibility, omnichannel workflows like BOPIS, and seamless cross-channel returns.
View details & rubric context

POS Integration connects point-of-sale terminals directly with the central ERP system to ensure real-time synchronization of inventory, sales data, and financial records. This connectivity eliminates manual data entry errors and provides businesses with immediate visibility into retail performance across physical locations.

What Score 4 Means

The solution delivers a best-in-class unified commerce experience where ERP and POS function as a single entity, enabling seamless omnichannel workflows like buy-online-pickup-in-store, cross-channel returns, and real-time multi-store inventory visibility.

Full Rubric
0The product has no native capability to connect with Point of Sale systems, requiring manual data entry to reconcile sales and inventory.
1Integration is possible only through generic REST APIs or flat-file imports, requiring significant custom development or third-party middleware to bridge the gap between the ERP and retail terminals.
2Native connectors exist for a limited set of POS providers, but synchronization is typically batch-based (e.g., end-of-day) and restricted to high-level sales totals rather than item-level granularity.
3The system offers robust, out-of-the-box bi-directional integration with major POS platforms, supporting real-time inventory deduction, detailed transaction logging, and unified customer data.
4The solution delivers a best-in-class unified commerce experience where ERP and POS function as a single entity, enabling seamless omnichannel workflows like buy-online-pickup-in-store, cross-channel returns, and real-time multi-store inventory visibility.
Return Merchandise Authorization
Best4
Acumatica offers a market-leading RMA engine that integrates seamlessly with its customer portal for self-service, provides automated warranty validation, and includes native shipping carrier integrations for label generation and tracking.
View details & rubric context

Return Merchandise Authorization (RMA) capabilities enable businesses to efficiently manage the reverse logistics process, tracking product returns from initial request through inspection to final financial settlement. This functionality is critical for maintaining accurate inventory levels and ensuring timely customer refunds or replacements.

What Score 4 Means

The platform delivers a market-leading RMA engine featuring automated warranty validation, self-service return portals for clients, and integrated shipping label generation for a seamless reverse supply chain.

Full Rubric
0The product has no native capability to generate or track return authorizations, forcing users to manage returns via spreadsheets or external systems.
1RMA processes can be simulated by customizing generic case management tools or building extensive API integrations to link support tickets with inventory adjustments.
2Native RMA support is present but limited to generating a return ID and a basic credit note, lacking integration with warehouse receiving or inspection workflows.
3The system provides a robust RMA workflow that connects customer service requests directly to warehouse receiving, inspection steps, and automatic inventory updates upon disposition.
4The platform delivers a market-leading RMA engine featuring automated warranty validation, self-service return portals for clients, and integrated shipping label generation for a seamless reverse supply chain.
E-commerce Integration
Best4
Acumatica's Retail-Commerce Edition provides native, bi-directional, real-time connectors for major platforms like Shopify and BigCommerce, supporting advanced features such as automated returns, multi-channel synchronization, and integrated PIM capabilities.
View details & rubric context

E-commerce Integration connects the ERP system with online storefronts to synchronize inventory, orders, and customer data in real-time, ensuring accurate stock levels and streamlined fulfillment.

What Score 4 Means

A best-in-class integration suite supporting multi-channel and headless commerce architectures with advanced features like automated return logic, dynamic pricing synchronization, and integrated PIM capabilities for seamless omnichannel management.

Full Rubric
0The product has no native capability to connect with e-commerce platforms, requiring manual data entry for all online orders and inventory updates.
1Integration is possible only through generic APIs, webhooks, or flat-file imports, requiring significant custom development or third-party middleware to sync data between the ERP and the storefront.
2Native connectors for major platforms exist but offer limited functionality, often restricted to simple one-way order imports or periodic batch updates rather than real-time synchronization.
3The system provides robust, pre-built connectors for leading e-commerce platforms with bi-directional, real-time synchronization of inventory, pricing, orders, and shipping status.
4A best-in-class integration suite supporting multi-channel and headless commerce architectures with advanced features like automated return logic, dynamic pricing synchronization, and integrated PIM capabilities for seamless omnichannel management.
Payment Gateway Integration
Best4
Acumatica provides a comprehensive payment ecosystem with native support for multiple major gateways, full transaction lifecycle management, secure tokenization, and integrated customer portals for self-service payments and automated reconciliation.
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Payment Gateway Integration enables the direct processing of credit card and digital payments within the ERP system, streamlining order-to-cash workflows. This functionality reduces manual data entry errors and accelerates revenue recognition by linking transactions immediately to invoices and sales orders.

What Score 4 Means

The platform provides a comprehensive payment ecosystem with intelligent routing, automated bank reconciliation, multi-currency support, and integrated customer portals for self-service payment management.

Full Rubric
0The product has no native capability to process digital payments, requiring all transactions to be handled via external terminals or portals and manually reconciled in the ledger.
1Integration is possible only through custom development against generic APIs, requiring significant technical effort to build and maintain a secure link between the ERP and a payment processor.
2Native support is provided for a single or limited set of gateways, allowing basic payment capture but lacking advanced features like refunds, tokenization, or direct integration into sales order entry screens.
3The system offers robust, pre-built integrations with multiple major gateways, supporting full transaction lifecycles (auth, capture, void, refund) and secure card tokenization directly within the user interface.
4The platform provides a comprehensive payment ecosystem with intelligent routing, automated bank reconciliation, multi-currency support, and integrated customer portals for self-service payment management.
Subscription Billing
Advanced3
Acumatica provides a robust, native Recurring Revenue Management module that supports complex billing frequencies, automated renewals, and usage-based models, fully integrated with its ASC 606-compliant revenue recognition engine.
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Subscription billing automates the management of recurring revenue streams, handling invoicing cycles, payment collections, and complex revenue recognition rules. This capability ensures financial accuracy and operational efficiency for businesses transitioning to or scaling service-based models.

What Score 3 Means

The system provides a robust subscription engine capable of handling complex billing frequencies, automated renewals, upgrades/downgrades, and seamless integration with the general ledger for revenue recognition.

Full Rubric
0The product has no native capability to manage recurring revenue or subscription lifecycles, requiring users to manually create individual sales orders for every billing period.
1Recurring billing is possible only through significant customization, such as building external scripts to trigger invoices via API or manually duplicating orders on a schedule.
2Native support allows for basic recurring invoices (e.g., flat-rate monthly bills), but lacks logic for prorations, mid-cycle changes, usage-based metering, or automated dunning.
3The system provides a robust subscription engine capable of handling complex billing frequencies, automated renewals, upgrades/downgrades, and seamless integration with the general ledger for revenue recognition.
4A market-leading implementation supporting advanced usage-based models, real-time ASC 606/IFRS 15 compliance, AI-driven churn prevention, and self-service portals for complex contract amendments.

Project Management

Operational tools for planning projects, scheduling resources, and tracking task progress.

Avg Score
3.3/ 4
Resource Management
Advanced3
Acumatica provides robust resource management through its Project Accounting and Field Service modules, featuring interactive scheduling boards, skills-based assignments, and real-time utilization tracking fully integrated with project management and financial workflows.
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Resource management enables organizations to plan, schedule, and allocate assets—such as personnel, equipment, and time—to maximize efficiency. It ensures that the right resources are available for the right projects at the right time to optimize utilization and costs.

What Score 3 Means

The system offers robust resource allocation tools, including interactive Gantt charts, real-time utilization tracking, and skills-based assignment, fully integrated with project management workflows.

Full Rubric
0The product has no native capability to track, schedule, or allocate resources such as employees, equipment, or facilities.
1Resource tracking is possible only through heavy customization, such as repurposing generic database fields or building custom integrations with external scheduling tools via APIs.
2Native resource management exists but is limited to simple assignment lists or basic calendars without conflict detection, skills matching, or capacity planning.
3The system offers robust resource allocation tools, including interactive Gantt charts, real-time utilization tracking, and skills-based assignment, fully integrated with project management workflows.
4A best-in-class implementation features AI-driven capacity forecasting, automated resource leveling, and real-time "what-if" scenario planning to proactively optimize utilization across the enterprise.
Milestone Tracking
Advanced3
Acumatica provides robust milestone tracking within its Project Accounting module, featuring native support for milestone-based billing, task dependencies, and seamless integration with financial modules for automated revenue recognition.
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Milestone tracking enables organizations to define, monitor, and manage critical checkpoints within projects or operational workflows to ensure timely delivery and accurate billing triggers.

What Score 3 Means

The system offers robust milestone tracking fully integrated with project management and financial modules, allowing for milestone-based billing, automatic dependency adjustments, and real-time progress visualization.

Full Rubric
0The product has no native capability to define or track specific project milestones or critical path events within the system.
1Milestones can be tracked by creating custom fields on generic records or building external dashboards connected via API, but there is no dedicated logic to trigger alerts or dependencies based on these dates.
2Native milestone tracking exists allowing users to set dates and names for key events, but it functions primarily as a static list without integration into billing, resource scheduling, or automated status updates.
3The system offers robust milestone tracking fully integrated with project management and financial modules, allowing for milestone-based billing, automatic dependency adjustments, and real-time progress visualization.
4Milestone tracking is predictive and intelligent, utilizing historical data to forecast delays and automatically triggering complex cross-departmental workflows, such as revenue recognition or supply chain reordering, upon completion.
Gantt Charts
Advanced3
Acumatica provides a native, interactive Gantt chart within its Project Management module that supports drag-and-drop scheduling and dependency management directly integrated with project tasks and ERP workflows.
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Gantt charts provide a visual timeline for project management and resource planning within the ERP, allowing users to track schedules, dependencies, and milestones at a glance. This visualization is critical for identifying bottlenecks and ensuring complex operations remain on track.

What Score 3 Means

Fully interactive Gantt charts allow users to manage tasks, adjust timelines via drag-and-drop, and link dependencies directly within the ERP workflow.

Full Rubric
0The product has no native Gantt chart visualization or project timeline capabilities.
1Users must export project data to third-party tools or build custom visualizations using generic reporting APIs to achieve a Gantt view.
2Native Gantt charts are available but are largely static or read-only, offering simple timeline views without interactive drag-and-drop editing or complex dependency management.
3Fully interactive Gantt charts allow users to manage tasks, adjust timelines via drag-and-drop, and link dependencies directly within the ERP workflow.
4The system features intelligent Gantt charts with auto-scheduling, critical path analysis, and real-time resource leveling that automatically adjusts timelines based on capacity constraints.
Task Management
Best4
Acumatica features a highly integrated task management system that supports automated task generation through its Business Events engine and allows users to link activities to any business record, including support for Kanban visualizations and cross-departmental workflows.
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Task management enables users to create, assign, and track specific activities directly within the ERP system, ensuring accountability by linking to-do items to relevant business records like orders, invoices, or projects.

What Score 4 Means

The feature offers market-leading automation where tasks are auto-generated based on system triggers or AI logic, supporting complex project management views (Gantt, Kanban) and seamless cross-departmental orchestration.

Full Rubric
0The product has no native capability to create, assign, or track tasks within the system, forcing users to manage workflows via external tools or email.
1Task tracking is possible only through heavy customization, such as repurposing generic text fields or building custom API connectors to external project management software.
2Native support provides a simple to-do list functionality with basic assignments and due dates, but it lacks deep integration with specific ERP transactions or support for complex dependencies.
3A robust, fully integrated task system allows users to link activities directly to business objects like orders and invoices, featuring built-in notifications, status workflows, and role-based delegation.
4The feature offers market-leading automation where tasks are auto-generated based on system triggers or AI logic, supporting complex project management views (Gantt, Kanban) and seamless cross-departmental orchestration.

Project Financials

Financial tracking specifically for project-based work, including costing, billing, and time entry.

Avg Score
3.5/ 4
Project Accounting
Advanced3
Acumatica provides a robust Project Accounting module that is fully integrated with its financial suite, supporting automated revenue recognition, flexible billing methods, and real-time tracking of project-related costs and budgets.
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Project Accounting tracks financial performance at the individual project level, allowing organizations to monitor costs, revenue, and profitability against budgets in real-time. This capability ensures accurate billing and helps prevent cost overruns on service-based or capital-intensive initiatives.

What Score 3 Means

The system offers robust project accounting with integrated time and expense tracking, flexible billing methods (T&M, fixed price), and automated revenue recognition rules fully embedded in the financial workflow.

Full Rubric
0The product has no native capability to track costs, revenue, or budgets at a project level, relying entirely on general ledger accounts without project dimensions.
1Project-based financial tracking requires setting up complex custom fields, manual journal entries, or building external integrations via APIs to link operational project data with financial records.
2Native support exists for tagging transactions to projects, but functionality is limited to simple cost collection and basic reporting without advanced revenue recognition or detailed budgeting controls.
3The system offers robust project accounting with integrated time and expense tracking, flexible billing methods (T&M, fixed price), and automated revenue recognition rules fully embedded in the financial workflow.
4A best-in-class implementation features AI-driven forecasting, real-time profitability analysis across portfolios, and predictive alerts for budget overruns, seamlessly unifying project operations with complex multi-entity financial consolidation.
Timesheet Management
Advanced3
Acumatica provides a robust, native timesheet module with mobile access, multi-level approval workflows, and deep integration with project accounting and payroll for seamless billing and costing.
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Timesheet management enables organizations to track employee hours against projects, tasks, and cost centers to ensure accurate billing, payroll, and resource utilization. This functionality is critical for controlling labor costs and maintaining compliance with internal policies and external regulations.

What Score 3 Means

The system provides a fully integrated timesheet module with configurable approval hierarchies, mobile support, and seamless connections to project management and payroll for accurate costing and billing.

Full Rubric
0The product has no native capability to record or track employee time, forcing users to rely on external spreadsheets or unconnected third-party applications.
1Time tracking is possible only through custom integrations where data is pushed via APIs or flat files from external systems, lacking a native interface for entry or validation within the ERP.
2A basic native interface allows for manual time entry against general codes, but lacks essential features like mobile access, complex approval workflows, or deep integration with project accounting.
3The system provides a fully integrated timesheet module with configurable approval hierarchies, mobile support, and seamless connections to project management and payroll for accurate costing and billing.
4The feature offers intelligent automation, such as auto-populating timesheets from calendar events or location data, along with real-time compliance checks and predictive analytics for resource optimization.
Project Costing
Best4
Acumatica provides a market-leading Project Accounting module that features deep integration with finance and procurement, offering real-time margin visibility, sophisticated automated overhead allocation, and proactive budget tracking.
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Project costing enables organizations to track and analyze all financial components associated with a specific project, including labor, materials, and overhead, ensuring accurate profitability analysis and budget management.

What Score 4 Means

A best-in-class implementation offering real-time margin visibility, AI-driven cost forecasting, and automated overhead absorption rules that proactively alert users to budget risks and optimize resource allocation.

Full Rubric
0The product has no native capability to track costs at a project level or associate expenses with specific project codes.
1Project-level tracking requires heavy lifting, such as utilizing generic custom fields, manual journal entries, or building custom integrations to link external project management data with the general ledger.
2Native support exists allowing users to tag transactions to projects and view basic budget-vs-actual reports, but it lacks depth in handling complex allocations, work-in-progress (WIP) accounting, or multi-level project hierarchies.
3Strong, deep functionality that fully integrates time tracking, expenses, and procurement into project ledgers, supporting standard revenue recognition methods, WIP accounting, and detailed profitability analysis out of the box.
4A best-in-class implementation offering real-time margin visibility, AI-driven cost forecasting, and automated overhead absorption rules that proactively alert users to budget risks and optimize resource allocation.
Project Billing
Best4
Acumatica provides a highly automated Project Accounting module that supports complex billing methods like percentage-of-completion and milestones, while ensuring compliance with ASC 606 revenue recognition standards and offering deep integration across finance and time-tracking modules.
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Project billing enables organizations to generate invoices based on specific project milestones, time and materials, or percentage of completion, ensuring accurate revenue recognition and cash flow management.

What Score 4 Means

The system provides market-leading automation with intelligent revenue recognition (ASC 606/IFRS 15), multi-currency support, and predictive WIP analysis to optimize billing cycles and cash flow.

Full Rubric
0The product has no native capability to associate billing with specific projects, track project-based revenue, or link invoices to project milestones.
1Project-specific invoicing requires heavy manual data entry into generic invoice fields or custom API development to link external project management tools with the finance module.
2Native functionality covers basic time-and-materials or fixed-fee billing, but lacks flexibility for complex contract terms and requires manual intervention to generate invoices.
3A strong, fully integrated module supports diverse billing methods such as milestones and percentage-of-completion, automatically pulling data from time and expense logs to generate accurate invoices.
4The system provides market-leading automation with intelligent revenue recognition (ASC 606/IFRS 15), multi-currency support, and predictive WIP analysis to optimize billing cycles and cash flow.

Human Capital Management

Handles the complete employee lifecycle, including recruitment, onboarding, and performance management. It also manages essential payroll processing and benefits administration.

Capability Score
2.40/ 4

Human Capital Management

Modules for managing the employee lifecycle, from recruitment and onboarding to performance tracking.

Avg Score
2.0/ 4
Talent Management
DIY1
Acumatica provides native employee record management and payroll, but it lacks built-in modules for recruitment, performance reviews, and learning management, requiring third-party ISV solutions to manage the full talent lifecycle.
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Talent management functionality integrates recruitment, performance tracking, and employee development directly into the ERP to align workforce planning with operational goals. This unification ensures that human capital strategies are data-driven and synchronized with financial and resource requirements.

What Score 1 Means

Talent data can be synchronized via generic APIs or manual imports, but actual management workflows like hiring pipelines or performance reviews require custom coding or third-party middleware to function alongside ERP data.

Full Rubric
0The product has no native capabilities for recruiting, performance management, or succession planning, forcing reliance on completely separate external HR systems.
1Talent data can be synchronized via generic APIs or manual imports, but actual management workflows like hiring pipelines or performance reviews require custom coding or third-party middleware to function alongside ERP data.
2Native support exists for storing employee profiles and basic performance notes, but the feature set lacks depth in recruitment, learning management, or succession planning and operates largely in isolation from financial data.
3A comprehensive suite covers the full employee lifecycle—from recruitment to offboarding—and is fully integrated with payroll and project resource planning, allowing for seamless cross-departmental workflows out of the box.
4The system provides a market-leading talent ecosystem with AI-driven insights for skills gap analysis, retention prediction, and automated career pathing, dynamically linking workforce metrics to real-time financial forecasting.
Applicant Tracking System
Basic2
Acumatica provides native support for basic applicant tracking within its Human Resources module, allowing for candidate data storage and status tracking, but it lacks advanced features like resume parsing and career portal hosting without the use of third-party ISV solutions.
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An Applicant Tracking System (ATS) centralizes the recruitment lifecycle by managing job postings, candidate pipelines, and hiring workflows directly within the broader resource planning environment. This integration streamlines the transition from candidate to employee, ensuring data consistency and reducing administrative overhead.

What Score 2 Means

Native support includes a simple repository for candidate data and basic status tracking, but lacks features like resume parsing, external job board integration, or automated correspondence.

Full Rubric
0The product has no native capability to manage job postings, applications, or candidate pipelines.
1Recruitment workflows can be approximated by customizing generic CRM or project modules, or by building custom connectors to third-party recruiting tools via API.
2Native support includes a simple repository for candidate data and basic status tracking, but lacks features like resume parsing, external job board integration, or automated correspondence.
3The system features a fully functional ATS with resume parsing, career portal hosting, and interview scheduling that automatically converts successful candidates into employee records within the HR module.
4The ATS leverages AI for candidate ranking and bias reduction, offers advanced recruitment marketing tools, and provides predictive analytics on time-to-hire, setting the standard for integrated talent acquisition.
Performance Management
DIY1
Acumatica lacks a native, dedicated performance management module, requiring organizations to rely on third-party HRIS integrations or custom-built workflows within the platform to manage employee appraisals and goal tracking.
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Performance Management enables organizations to align workforce activities with business strategy through goal setting, continuous feedback, and structured appraisals. This feature centralizes talent data to measure individual contributions against organizational objectives, facilitating data-driven compensation and succession planning.

What Score 1 Means

Performance tracking requires heavy reliance on external spreadsheets or third-party HR tools connected via generic APIs, with no built-in workflows to link results to employee records within the ERP.

Full Rubric
0The product has no native functionality for tracking employee goals, conducting performance appraisals, or managing feedback loops.
1Performance tracking requires heavy reliance on external spreadsheets or third-party HR tools connected via generic APIs, with no built-in workflows to link results to employee records within the ERP.
2Native support provides a standard framework for annual reviews and static goal setting, but offers limited customization for review cycles and lacks integration with project management or financial modules.
3A fully integrated module supporting dynamic goal cascading, 360-degree feedback, and flexible review cadences that automatically sync with compensation, payroll, and resource management workflows.
4Best-in-class capabilities include AI-driven skills analysis, predictive retention modeling, and real-time continuous feedback loops that directly correlate workforce performance with business financial KPIs.
Employee Onboarding
Advanced3
Acumatica offers a robust onboarding workflow within its HR module that automates document collection and integrates directly with payroll and asset management, though it lacks the advanced AI-driven predictive analytics required for a higher score.
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Employee onboarding functionality streamlines the transition of new hires by automating document collection, provisioning access, and integrating directly with payroll and HR modules to accelerate time-to-productivity.

What Score 3 Means

A comprehensive onboarding portal allows new hires to complete paperwork digitally, automatically triggering workflows for IT provisioning, payroll setup, and benefits enrollment without manual data re-entry.

Full Rubric
0The product has no dedicated module or workflow for onboarding new employees, relying entirely on external systems or manual offline processes.
1Onboarding workflows can be constructed using generic task management tools or by building custom integrations via APIs to link HR data with payroll and access control systems.
2The system offers a basic checklist for new hires and stores standard forms, but lacks automation for provisioning or deep integration with other ERP modules like finance or asset management.
3A comprehensive onboarding portal allows new hires to complete paperwork digitally, automatically triggering workflows for IT provisioning, payroll setup, and benefits enrollment without manual data re-entry.
4The platform delivers an AI-driven onboarding experience with personalized learning paths, automated cross-departmental provisioning, and predictive analytics to optimize retention and engagement from day one.
HR Compliance
Advanced3
Acumatica offers comprehensive, native HR compliance through its Payroll and HR modules, featuring automated tax updates, ACA reporting, and integrated audit trails that function seamlessly within the ERP. While highly capable for production environments, it lacks the proactive AI-driven predictive analytics and fully autonomous global monitoring required for the highest score.
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HR Compliance ensures that an organization adheres to labor laws, tax regulations, and employment standards across different jurisdictions to minimize legal risk. This feature automates regulatory reporting and maintains audit-ready records directly within the ERP environment.

What Score 3 Means

The platform offers comprehensive, native compliance management with pre-built rule sets for major jurisdictions, automated tax filings, and integrated audit trails that work seamlessly within core HR workflows.

Full Rubric
0The product has no built-in tools for tracking labor laws, tax regulations, or employment standards, requiring all compliance management to be handled externally.
1Compliance data can be stored via custom fields, but generating regulatory reports or enforcing rules requires building custom integrations or relying on manual data exports to third-party compliance tools.
2The system provides basic templates for standard forms and simple document storage, but lacks automatic updates for changing regulations or robust multi-jurisdictional logic.
3The platform offers comprehensive, native compliance management with pre-built rule sets for major jurisdictions, automated tax filings, and integrated audit trails that work seamlessly within core HR workflows.
4The solution proactively monitors global regulatory changes and automatically updates system rules, offering AI-driven risk alerts and predictive compliance analytics to prevent violations before they occur.

Payroll & Benefits

Tools for accurate compensation calculation, time tracking, and benefits administration.

Avg Score
2.8/ 4
Payroll Processing
Advanced3
Acumatica provides a native, fully integrated payroll module that handles complex tax jurisdictions, benefits, and direct deposits while automatically posting labor costs to the general ledger and project accounting.
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Payroll processing involves the automated calculation of employee wages, tax withholdings, and benefits deductions directly within the ERP system. This capability ensures financial compliance and streamlines the reconciliation of labor costs with general ledger data.

What Score 3 Means

The system features a fully integrated payroll engine that handles complex tax jurisdictions, direct deposits, and benefits deductions while automatically posting journals to the general ledger.

Full Rubric
0The product has no native payroll processing capabilities, requiring users to manage all compensation and tax calculations in a completely disconnected external system.
1Payroll data can be managed, but it requires heavy lifting through custom API connections or manual file exports to link employee time data with external payment processors.
2Native payroll support is available but limited to basic gross-to-net calculations for a single jurisdiction, lacking automated tax filing or deep integration with benefits modules.
3The system features a fully integrated payroll engine that handles complex tax jurisdictions, direct deposits, and benefits deductions while automatically posting journals to the general ledger.
4A best-in-class payroll suite that supports global currencies and compliance, utilizes AI for error detection, and offers real-time on-demand pay options with fully automated tax filing and reporting.
Time & Attendance
Advanced3
Acumatica provides a robust Time and Expense module that supports automated overtime rules, leave management, and seamless integration with its native payroll and project accounting modules for accurate labor costing.
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Time & Attendance functionality tracks employee work hours, absences, and shift schedules directly within the ERP to ensure accurate payroll processing and labor cost allocation.

What Score 3 Means

A robust module supports complex shift scheduling, automated overtime rules, leave management, and seamless integration with payroll, allowing for efficient approval workflows and accurate labor costing.

Full Rubric
0The product has no native capability to track employee hours, shifts, or attendance, requiring users to rely entirely on external systems or manual spreadsheets.
1Tracking time requires building custom forms or connecting third-party time clocks via generic APIs and webhooks, with no pre-built interface for managing timesheets or approvals.
2The system offers basic timesheet entry and simple clock-in/clock-out features, but lacks support for complex shift rules, overtime calculations, or integration with physical hardware.
3A robust module supports complex shift scheduling, automated overtime rules, leave management, and seamless integration with payroll, allowing for efficient approval workflows and accurate labor costing.
4The solution features AI-driven scheduling optimization, biometric integration, and real-time compliance monitoring across multiple jurisdictions, providing predictive labor analytics and fully automated payroll synchronization.
Employee Self-Service
Advanced3
Acumatica offers a robust, mobile-responsive Employee Self-Service module that allows staff to manage timecards, expense claims, and leave requests with seamless real-time integration into the core ERP. While it provides comprehensive workflow automation and a native mobile app, it lacks the advanced AI-driven conversational assistants and unified cross-departmental service hub characteristic of market-leading specialized HR platforms.
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Employee Self-Service (ESS) empowers staff to manage personal data, submit requests, and access pay information directly, reducing the administrative burden on HR teams. By providing a centralized portal for tasks like benefits enrollment and time off, organizations ensure data accuracy and improve the overall employee experience.

What Score 3 Means

The system features a robust, mobile-responsive ESS portal where employees can seamlessly manage time off, benefits enrollment, expenses, and performance reviews with real-time integration into core records.

Full Rubric
0The product has no dedicated interface or portal for employees to access their own data, requiring all requests and updates to be routed manually through HR administrators.
1Self-service capabilities can be achieved by building custom web forms or portals that interact with the ERP via generic APIs, but this requires significant development effort and maintenance.
2A native ESS portal exists, but it is minimal, often limited to read-only views (e.g., downloading pay stubs) or basic profile updates without mobile responsiveness or support for complex workflows.
3The system features a robust, mobile-responsive ESS portal where employees can seamlessly manage time off, benefits enrollment, expenses, and performance reviews with real-time integration into core records.
4The ESS platform delivers a consumer-grade experience with AI-driven chatbots for policy questions, proactive alerts for tasks, and a unified hub for HR, IT, and Finance requests that significantly enhances productivity.
Benefits Administration
Advanced3
Acumatica provides a robust native Payroll and People Management module that supports automated benefit eligibility, employee self-service for open enrollment, and seamless flow of data into payroll processing.
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Benefits administration centralizes the management of employee health, retirement, and insurance plans to ensure accurate payroll deductions and regulatory compliance. It streamlines open enrollment, eligibility tracking, and carrier reporting, reducing administrative overhead for HR teams.

What Score 3 Means

The system provides a comprehensive module for open enrollment, life event management, and automated eligibility logic that flows directly into payroll processing without manual intervention.

Full Rubric
0The product has no native functionality for managing employee benefits, forcing users to rely entirely on external spreadsheets or third-party tools to track elections.
1Benefits data can be stored using custom fields or generic records, but calculating deductions and managing eligibility requires manual data manipulation, custom scripting, or complex API maintenance.
2Native support allows for defining basic plans and assigning them to employees for payroll deductions, but the system lacks employee self-service enrollment, automated eligibility rules, or direct carrier connectivity.
3The system provides a comprehensive module for open enrollment, life event management, and automated eligibility logic that flows directly into payroll processing without manual intervention.
4The solution features automated carrier data exchange (EDI), AI-assisted plan selection for employees, and predictive analytics for cost containment, offering a strategic advantage in talent retention and compliance.
Workforce Planning
Basic2
Acumatica provides basic headcount tracking and budget-vs-actual reporting through its Payroll and Finance modules, but it lacks a dedicated workforce planning interface for advanced scenario modeling or predictive skills gap analysis.
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Workforce planning enables organizations to align staffing levels and skills with strategic goals by forecasting demand, managing budgets, and optimizing resource allocation. This ensures the right people are in the right roles at the right time to meet operational targets.

What Score 2 Means

The system offers basic headcount tracking and simple budget-vs-actual comparisons, but lacks predictive modeling, scenario planning, or deep integration with project management modules.

Full Rubric
0The product has no native capabilities for forecasting staffing needs or modeling workforce scenarios, requiring users to rely entirely on external spreadsheets or third-party HR tools.
1Workforce planning can be achieved by exporting HR and operational data to external BI tools or building custom integrations via APIs to link disparate datasets, but no dedicated planning interface exists within the ERP.
2The system offers basic headcount tracking and simple budget-vs-actual comparisons, but lacks predictive modeling, scenario planning, or deep integration with project management modules.
3A robust workforce planning module is fully integrated with HR and Finance data, allowing for detailed scenario modeling, skills gap analysis, and departmental headcount planning without requiring external tools.
4The solution provides AI-driven predictive analytics to forecast attrition and talent shortages, automatically suggesting recruitment strategies or internal mobility options to optimize labor costs and operational readiness.

Platform & Analytics

Provides the foundational technology, security, and customization tools required to run the ERP system. It also delivers data insights through business intelligence and advanced reporting features.

Capability Score
3.14/ 4

Business Intelligence

Core analytics tools providing visual insights and real-time performance monitoring.

Avg Score
3.0/ 4
Business Intelligence
Advanced3
Acumatica provides a robust, native BI suite featuring real-time dashboards and Generic Inquiries with deep drill-down capabilities, ensuring users can perform complex data analysis directly within the platform without requiring external plugins.
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Business Intelligence (BI) within an ERP system provides data visualization, reporting, and analytics tools to transform raw operational data into actionable insights for strategic decision-making.

What Score 3 Means

Strong, fully integrated BI functionality offers customizable dashboards, real-time data visualization, and deep drill-down capabilities directly within the ERP interface without needing third-party plugins.

Full Rubric
0The product has no built-in business intelligence or reporting capabilities, requiring users to export raw data manually for analysis elsewhere.
1Analytics are achieved through heavy reliance on external BI tools connected via generic APIs or SQL access, requiring significant technical effort to build and maintain data pipelines.
2Native support exists in the form of static, pre-defined reports or basic dashboards, but customization is limited and drill-down capabilities are shallow.
3Strong, fully integrated BI functionality offers customizable dashboards, real-time data visualization, and deep drill-down capabilities directly within the ERP interface without needing third-party plugins.
4Best-in-class implementation features AI-driven predictive analytics, natural language querying, and automated insight generation that proactively identifies trends and anomalies across the enterprise.
Real-time Dashboards
Advanced3
Acumatica provides fully configurable, role-based dashboards with drag-and-drop widget creation and interactive drill-down capabilities that reflect live system data in real-time.
View details & rubric context

Real-time dashboards provide immediate visibility into key performance indicators and operational metrics across the enterprise, enabling stakeholders to make data-driven decisions instantly without waiting for batch reports.

What Score 3 Means

Fully configurable dashboards offer drag-and-drop widget creation, role-based views, and interactive drill-down capabilities. Data reflects live system states immediately without manual refreshing.

Full Rubric
0The product has no native dashboarding capabilities, offering only static lists or raw data tables without visualization tools.
1Visualization requires exporting data to third-party BI tools or building custom front-ends using generic APIs to display metrics, with no native real-time UI available.
2Native dashboards exist but are limited to pre-set, static widgets that cannot be customized or drilled down into. Data updates often rely on periodic refreshes rather than true real-time streaming.
3Fully configurable dashboards offer drag-and-drop widget creation, role-based views, and interactive drill-down capabilities. Data reflects live system states immediately without manual refreshing.
4The system features intelligent dashboards with embedded predictive analytics and AI-driven insights that proactively highlight anomalies. It supports natural language querying and seamless cross-module data correlation for strategic advantage.
Data Visualization
Advanced3
Acumatica features a robust, native dashboarding engine that allows users to create interactive charts and KPIs with drag-and-drop functionality and full drill-down capabilities into the underlying data.
View details & rubric context

Data visualization transforms complex ERP datasets into intuitive graphical representations, enabling users to rapidly identify trends, outliers, and actionable insights without parsing raw tables.

What Score 3 Means

The system features a comprehensive, built-in dashboarding engine with interactive drill-downs, a wide variety of chart types, and drag-and-drop configuration for end-users.

Full Rubric
0The product has no native capability to render data graphically, relying exclusively on tabular lists and raw data exports for analysis.
1Visual insights require exporting data to third-party BI tools or spreadsheets, or developing custom widgets via APIs and external libraries.
2Native support provides basic, pre-configured charts (e.g., bar, pie) with limited interactivity and no ability for users to customize axes or drill down into details.
3The system features a comprehensive, built-in dashboarding engine with interactive drill-downs, a wide variety of chart types, and drag-and-drop configuration for end-users.
4Best-in-class capabilities include embedded analytics with AI-driven recommendations, predictive forecasting visualizations, and natural language generation to explain chart trends automatically.
KPI Tracking
Advanced3
Acumatica provides a robust native dashboarding engine that allows users to define custom KPIs using Generic Inquiries, featuring real-time data visualization, role-based access, and full drill-down capabilities into underlying records.
View details & rubric context

KPI Tracking enables organizations to define, monitor, and analyze critical performance metrics directly within the ERP system to drive data-informed decision-making. This capability ensures that financial, operational, and supply chain goals are visible and actionable across the enterprise.

What Score 3 Means

The system provides a robust engine for defining custom KPIs with full drill-down capabilities, offering role-based dashboards and real-time visualization out of the box.

Full Rubric
0The product has no native capability to define, visualize, or track Key Performance Indicators (KPIs) within the system interface.
1KPI tracking is achievable only by exporting raw data to external spreadsheets or BI tools, or requires building custom dashboards via generic APIs with significant development effort.
2Native KPI tracking exists but is restricted to a fixed set of pre-defined, static metrics that lack customization options or deep drill-down capabilities.
3The system provides a robust engine for defining custom KPIs with full drill-down capabilities, offering role-based dashboards and real-time visualization out of the box.
4KPI tracking is market-leading, incorporating predictive analytics and AI-driven insights to forecast trends, detect anomalies automatically, and trigger proactive workflows based on performance thresholds.

Advanced Analytics

Sophisticated reporting capabilities allowing for custom analysis, trend spotting, and predictive modeling.

Avg Score
3.0/ 4
Ad-hoc Reporting
Advanced3
Acumatica offers robust ad-hoc reporting through its Generic Inquiry tool and built-in Pivot Tables, which allow users to join data tables, apply complex filters, and create visualizations without technical expertise. These reports are fully integrated, allowing users to save, share, and display results on real-time dashboards.
View details & rubric context

Ad-hoc reporting empowers users to generate on-demand, custom reports from ERP data without relying on IT or predefined templates. This capability is essential for answering specific business questions quickly and adapting to changing analytical needs.

What Score 3 Means

The system features a fully integrated, drag-and-drop report builder that supports complex filtering, grouping, aggregations, and visualization, allowing users to save and share reports easily.

Full Rubric
0The product has no native capability for users to create custom reports, restricting analysis to static, pre-defined templates provided by the vendor.
1Users must export raw data to external spreadsheet tools like Excel for analysis or rely on developers to write custom SQL queries and connect third-party BI tools via APIs.
2Native ad-hoc capabilities are present but limited to modifying list views, such as showing/hiding columns and applying basic filters, without support for complex joins or visualizations.
3The system features a fully integrated, drag-and-drop report builder that supports complex filtering, grouping, aggregations, and visualization, allowing users to save and share reports easily.
4The platform provides market-leading analytics with natural language processing (NLP) for query generation, AI-suggested insights, and deep cross-module data correlation accessible to non-technical users.
Predictive Analytics
Advanced3
Acumatica offers robust, native machine learning capabilities for demand forecasting, cash flow prediction, and lead scoring that are embedded directly into its core modules. While these features provide advanced predictive insights for mid-market users, they primarily focus on internal data forecasting rather than fully autonomous prescriptive decision-making across the entire enterprise.
View details & rubric context

Predictive analytics leverages historical data and machine learning algorithms to forecast future trends, demand, and potential risks within the ERP ecosystem. This capability enables organizations to shift from reactive reporting to proactive decision-making, optimizing inventory, cash flow, and resource allocation.

What Score 3 Means

The system includes robust, pre-built predictive models for key functions like demand planning and financial forecasting, fully embedded into the user interface for immediate application.

Full Rubric
0The product has no native predictive modeling or forecasting capabilities, relying entirely on retrospective reporting.
1Forecasting requires exporting data to third-party BI tools or building custom models via APIs, placing the burden of data preparation and analysis on the user.
2Native support is limited to basic trend lines or simple linear regression on standard reports, lacking the ability to account for seasonality or complex variables.
3The system includes robust, pre-built predictive models for key functions like demand planning and financial forecasting, fully embedded into the user interface for immediate application.
4A market-leading implementation uses autonomous AI to incorporate external market signals and provide prescriptive recommendations, actively guiding decision-making rather than just predicting outcomes.
Custom Report Builder
Advanced3
Acumatica provides a robust Report Designer and Analytical Report Manager that support complex cross-module data joins, calculated fields, and automated scheduling, though the primary design tool is a separate desktop application rather than a fully AI-driven natural language interface.
View details & rubric context

A Custom Report Builder allows users to design and generate specific financial and operational reports tailored to unique business needs without relying on pre-packaged templates. This flexibility ensures stakeholders can access the exact data slices required for informed decision-making.

What Score 3 Means

The system features a robust, integrated report designer with drag-and-drop functionality, supporting cross-module data joins, calculated fields, scheduling, and diverse export formats without requiring coding skills.

Full Rubric
0The product has no native capability to create custom reports, limiting users strictly to a static set of pre-defined standard reports.
1Custom reporting is possible only by exporting raw data to spreadsheets or connecting external BI tools via generic APIs and SQL queries, requiring significant technical effort to maintain.
2A basic report wizard is provided, allowing users to select columns and apply simple filters to single data entities, but it lacks support for complex joins, calculated fields, or advanced formatting.
3The system features a robust, integrated report designer with drag-and-drop functionality, supporting cross-module data joins, calculated fields, scheduling, and diverse export formats without requiring coding skills.
4The solution offers a market-leading analytics engine with AI-assisted report generation, natural language querying, and predictive insights, enabling users to create interactive, drill-down dashboards that drive strategic action instantly.
Trend Analysis
Advanced3
Acumatica provides robust, native trend analysis through its interactive dashboards and Generic Inquiries, which support multi-variable comparisons, custom timeframes, and seamless drill-down into underlying transaction details.
View details & rubric context

Trend analysis allows organizations to visualize historical performance data to identify patterns, seasonality, and trajectories across financial and operational metrics. This capability enables businesses to make data-driven decisions by understanding past behavior to better predict future outcomes.

What Score 3 Means

The system features comprehensive trend analysis with interactive dashboards, allowing users to customize time periods, compare multiple variables, and drill down into specific data points natively.

Full Rubric
0The product has no native functionality for analyzing historical trends or visualizing data over time.
1Trend analysis requires exporting raw data to spreadsheets or connecting external business intelligence tools via APIs to generate historical insights.
2Basic trend analysis is available through static, pre-configured reports or simple line charts that show high-level metrics over standard timeframes without drill-down capabilities.
3The system features comprehensive trend analysis with interactive dashboards, allowing users to customize time periods, compare multiple variables, and drill down into specific data points natively.
4The platform offers predictive trend analysis powered by machine learning, automatically identifying seasonality, forecasting future performance, and highlighting anomalies to drive proactive decision-making.

Security & Access

Critical security features ensuring data protection, identity management, and regulatory privacy compliance.

Avg Score
3.4/ 4
Single Sign-On (SSO)
Best4
Acumatica provides a market-leading SSO implementation that supports standard protocols like SAML 2.0 and OpenID Connect, alongside SCIM support for automated user lifecycle management and Just-in-Time provisioning.
View details & rubric context

Single Sign-On (SSO) enables users to access the ERP system using their existing corporate credentials, streamlining the authentication process and enhancing security by centralizing identity management.

What Score 4 Means

A market-leading implementation that includes full SCIM support for automated user lifecycle management, granular context-aware access policies, and seamless integration with complex enterprise identity ecosystems.

Full Rubric
0The product has no native capability for Single Sign-On, requiring users to maintain and enter a unique username and password specifically for this system.
1SSO is possible only through custom development against generic APIs or by building a bespoke middleware to bridge the ERP with an external identity provider.
2Native SSO support is available but basic, often limited to a single protocol (like SAML) or specific providers without support for automatic user provisioning or role synchronization.
3The system provides robust, production-ready SSO support for standard protocols (SAML, OIDC) and major Identity Providers (Okta, Azure AD), including features like Just-in-Time (JIT) provisioning and role mapping.
4A market-leading implementation that includes full SCIM support for automated user lifecycle management, granular context-aware access policies, and seamless integration with complex enterprise identity ecosystems.
Role-Based Access Control
Best4
Acumatica provides a highly granular security model that includes field-level permissions, row-level security via Restriction Groups (ABAC), and native support for Segregation of Duties (SoD) to prevent conflicting access rights.
View details & rubric context

Role-Based Access Control (RBAC) secures sensitive financial and operational data by restricting system access based on defined user responsibilities. This ensures that employees can only view or modify the specific modules and records required for their job functions, minimizing internal risk.

What Score 4 Means

The feature supports dynamic Attribute-Based Access Control (ABAC) and automated Segregation of Duties (SoD) analysis, proactively preventing conflicts and adjusting access rights based on context or user behavior.

Full Rubric
0The product has no native mechanism for defining roles or restricting access, granting all users broad or identical permissions by default.
1Permissions can only be managed through complex workarounds, such as hard-coding restrictions in custom frontend layers or managing access via direct database user privileges rather than the application UI.
2Native support is present but rigid, offering only a handful of hard-coded roles (e.g., Admin, Editor, Viewer) without the ability to customize permissions or define specific access scopes.
3The system provides a comprehensive permission matrix, allowing administrators to create unlimited custom roles with granular control over specific modules, data fields, and read/write actions.
4The feature supports dynamic Attribute-Based Access Control (ABAC) and automated Segregation of Duties (SoD) analysis, proactively preventing conflicts and adjusting access rights based on context or user behavior.
Data Encryption
Advanced3
Acumatica provides robust, native encryption for data in transit via TLS and at rest using AES-256, including built-in framework support for field-level encryption of sensitive data like credit card numbers.
View details & rubric context

Data encryption secures sensitive financial and operational information by converting it into unreadable code during transmission and storage, ensuring compliance with privacy regulations and protecting against unauthorized access.

What Score 3 Means

Strong, fully integrated encryption covers data both in transit and at rest using industry standards like AES-256, featuring automated key management and minimal performance impact.

Full Rubric
0The product has no native capability to encrypt data at rest or in transit, leaving sensitive information vulnerable to unauthorized access.
1Encryption can be achieved only through heavy reliance on third-party database wrappers or custom middleware solutions that intercept data before it reaches the ERP, requiring significant engineering effort.
2Native support exists for standard HTTPS/TLS during transmission, but encryption at rest is limited to basic full-disk encryption without field-level granularity or user-managed keys.
3Strong, fully integrated encryption covers data both in transit and at rest using industry standards like AES-256, featuring automated key management and minimal performance impact.
4A best-in-class implementation offers Bring Your Own Key (BYOK) functionality, granular column-level encryption, and hardware security module (HSM) integration for superior control and compliance.
Multi-factor Authentication
Advanced3
Acumatica provides native support for Multi-factor Authentication using TOTP authenticator apps and SMS, allowing administrators to enforce security policies at the user or role level.
View details & rubric context

Multi-factor Authentication (MFA) secures sensitive ERP data by requiring users to provide two or more forms of verification before granting access. This essential security measure mitigates the risk of credential theft and ensures compliance with data protection standards.

What Score 3 Means

A strong, native implementation supporting standard TOTP authenticator apps and push notifications, with administrative tools to enforce policies across user roles.

Full Rubric
0The product has no native capability for Multi-factor Authentication, relying entirely on standard username and password credentials.
1MFA is not native but can be achieved by routing authentication through a custom-configured identity provider via APIs or by building a bespoke login wrapper.
2Native support is present but limited to basic verification methods like email or SMS codes, lacking support for authenticator apps or hardware tokens.
3A strong, native implementation supporting standard TOTP authenticator apps and push notifications, with administrative tools to enforce policies across user roles.
4A market-leading implementation supporting FIDO2 hardware keys and biometrics, enhanced by adaptive, risk-based logic that challenges users dynamically based on behavior or context.
GDPR Compliance
Advanced3
Acumatica provides a dedicated Personal Data Protection module that includes built-in tools for tagging PII, managing consent, and automating workflows for data subject access requests and the right to be forgotten.
View details & rubric context

GDPR Compliance ensures the ERP system adheres to strict data privacy regulations, managing consent, data portability, and the "Right to be Forgotten." This capability is essential for organizations to protect personal data and avoid significant legal penalties.

What Score 3 Means

The system features a fully integrated privacy center with automated workflows for Data Subject Access Requests (DSARs), configurable retention policies, and deep audit trails for PII access.

Full Rubric
0The product has no built-in capabilities to manage personal data privacy or facilitate data subject rights, leaving the organization to manage compliance entirely outside the system.
1Compliance workflows must be built manually using custom scripts or generic APIs to locate and scrub personal data across the database, often requiring significant technical overhead.
2Basic functionality exists to manually delete or export user records, but it lacks automation, granular field-level masking, or comprehensive consent tracking.
3The system features a fully integrated privacy center with automated workflows for Data Subject Access Requests (DSARs), configurable retention policies, and deep audit trails for PII access.
4The platform differentiates with AI-driven PII detection across unstructured data fields, self-service privacy portals for end-users, and automated anonymization for non-production environments.

System Architecture

Infrastructure features ensuring system stability, availability, and deployment flexibility.

Avg Score
3.2/ 4
Cloud Deployment
Advanced3
Acumatica is a cloud-native ERP providing a robust SaaS offering with automated updates, high availability, and full web-based access, though its architecture is generally considered a unified platform rather than a pure microservices-based one.
View details & rubric context

Cloud Deployment allows organizations to access their ERP system via the internet through vendor-managed servers, eliminating the need for on-premise hardware. This approach ensures scalability, reduces IT maintenance costs, and enables remote access to critical business data.

What Score 3 Means

A robust, multi-tenant SaaS solution that provides automatic updates, reliable uptime, and secure web-based access without any infrastructure management.

Full Rubric
0The product has no cloud capability, requiring strict on-premise installation on local hardware.
1Cloud deployment is achievable only by manually installing the software on a private cloud or IaaS provider, requiring the customer to manage the underlying infrastructure and connectivity.
2The vendor offers a basic hosted option (often single-tenant) that moves the server off-site, but lacks true cloud elasticity and still requires scheduled downtime for upgrades.
3A robust, multi-tenant SaaS solution that provides automatic updates, reliable uptime, and secure web-based access without any infrastructure management.
4A market-leading cloud-native platform built on microservices, offering instant elastic scaling, global data residency options, and AI-driven performance optimization for a strategic competitive edge.
Scalability
Advanced3
Acumatica is built on a cloud-native xRP platform that supports horizontal scaling and load balancing, enabling it to handle high transaction volumes and large user bases seamlessly out of the box.
View details & rubric context

Scalability ensures the ERP system can handle increasing workloads, such as higher transaction volumes and more concurrent users, without compromising performance. This capability is vital for supporting organizational growth without necessitating a disruptive platform migration.

What Score 3 Means

The system features strong horizontal scaling and automatic load balancing, allowing it to handle high transaction throughput and large user bases seamlessly out of the box.

Full Rubric
0The product has no architectural provision for growth, imposing hard limits on users or data that result in system instability or failure once exceeded.
1Scaling is technically possible but requires heavy lifting by IT teams, such as manually provisioning hardware, writing custom data archiving scripts, or re-architecting database connections to maintain speed.
2Native support exists for basic vertical scaling or fixed-tier upgrades, but the system lacks dynamic resource allocation and often suffers from performance degradation during peak processing times.
3The system features strong horizontal scaling and automatic load balancing, allowing it to handle high transaction throughput and large user bases seamlessly out of the box.
4The platform offers best-in-class, cloud-native elasticity with intelligent auto-scaling that dynamically adjusts resources in real-time, ensuring zero latency even during massive, unpredictable demand surges.
High Availability
Advanced3
Acumatica’s SaaS deployment leverages AWS infrastructure to provide automated failover, multi-Availability Zone redundancy, and real-time data replication, ensuring a production-ready environment with minimal downtime.
View details & rubric context

High Availability ensures that the ERP system remains operational and accessible during hardware or software failures through redundancy and failover protocols. This capability is critical for maintaining continuous business operations and preventing financial losses associated with unplanned downtime.

What Score 3 Means

The system offers strong, production-ready high availability with automated failover, active-active clustering, and real-time data replication, ensuring minimal downtime and seamless recovery without significant manual effort.

Full Rubric
0The product has no native high availability mechanisms or redundancy; a single server or component failure results in immediate and potentially prolonged system downtime until manual restoration occurs.
1High availability is possible but requires heavy lifting by the customer, such as manually configuring external load balancers, writing custom scripts for database replication, or managing complex third-party infrastructure workarounds.
2Native support exists but is limited to basic active-passive failover configurations or scheduled snapshots; recovery often requires manual intervention and may result in noticeable service interruptions.
3The system offers strong, production-ready high availability with automated failover, active-active clustering, and real-time data replication, ensuring minimal downtime and seamless recovery without significant manual effort.
4A best-in-class implementation featuring multi-region geo-redundancy, self-healing infrastructure, and zero-downtime maintenance capabilities that guarantee near-100% uptime even during catastrophic regional events.
Disaster Recovery
Best4
Acumatica offers a managed Disaster Recovery service that features real-time data replication to secondary geographic regions and automated failover capabilities, ensuring near-zero data loss and minimal downtime for mission-critical ERP operations.
View details & rubric context

Disaster Recovery ensures business continuity by providing mechanisms to restore critical ERP data and systems after catastrophic events like server failures or cyberattacks. It is essential for minimizing downtime and preventing data loss in mission-critical operations.

What Score 4 Means

A best-in-class solution featuring real-time data replication, automated failover to secondary sites with near-zero downtime, and continuous integrity monitoring to proactively detect and mitigate corruption before it impacts recovery.

Full Rubric
0The product has no native disaster recovery capabilities, leaving the customer entirely vulnerable to data loss in the event of a system failure or outage.
1Disaster recovery is possible only through manual backups or custom scripts that extract data via APIs to an external location, requiring significant IT overhead to manage and test.
2Native backup functionality exists, but it relies on manual triggers or simple scheduled exports with slow recovery time objectives (RTO) and limited redundancy options.
3The system offers automated, redundant backups across multiple availability zones with clearly defined recovery time objectives (RTO) and recovery point objectives (RPO), ensuring reliable restoration with minimal downtime.
4A best-in-class solution featuring real-time data replication, automated failover to secondary sites with near-zero downtime, and continuous integrity monitoring to proactively detect and mitigate corruption before it impacts recovery.
Sandbox Environment
Advanced3
Acumatica provides robust sandbox capabilities through its multi-tenant architecture and snapshot functionality, which allows for easy replication of production data and seamless promotion of customization projects to the live environment.
View details & rubric context

A Sandbox Environment provides an isolated instance of the ERP system where administrators and developers can safely test configurations, updates, and custom code without impacting live production data. This ensures system stability and reduces the risk of operational disruption during deployments.

What Score 3 Means

The system includes a robust sandbox that can be easily refreshed with a full copy of production data. It supports seamless change management workflows, allowing users to develop, test, and promote configurations from the sandbox to production with minimal friction.

Full Rubric
0The product has no dedicated non-production environment or testing instance. All changes must be made directly in the live production environment, creating high risk for data integrity and system uptime.
1Testing requires manually setting up a separate account or tenant and attempting to replicate production settings via manual data exports and imports. There is no native syncing mechanism, requiring significant effort to maintain environment parity.
2A native sandbox is available, but it is limited to a single instance that may not easily mirror production data. Refreshing the environment is manual or infrequent, and it lacks advanced tools for data anonymization or selective configuration deployment.
3The system includes a robust sandbox that can be easily refreshed with a full copy of production data. It supports seamless change management workflows, allowing users to develop, test, and promote configurations from the sandbox to production with minimal friction.
4The platform offers multiple, tiered sandbox environments (Dev, QA, Staging) with automated data masking for PII compliance and CI/CD integration. It supports instant point-in-time cloning and automated regression testing, providing a sophisticated ecosystem for complex development lifecycles.

Connectivity

Features enabling external access, device integration, and communication synchronization.

Avg Score
3.4/ 4
Mobile App Access
Best4
Acumatica provides a market-leading mobile experience with native iOS and Android apps that feature offline synchronization, GPS tracking for field services, and integrated camera use for barcode scanning and expense management.
View details & rubric context

Mobile App Access enables users to interact with the ERP system via smartphones or tablets, ensuring employees can manage tasks, approve workflows, and access real-time data while working remotely or in the field.

What Score 4 Means

The mobile implementation is best-in-class, featuring robust offline synchronization, native device integrations like camera scanning and GPS, and role-specific interfaces that significantly enhance field productivity.

Full Rubric
0The product has no dedicated mobile application, and the web interface is not optimized for mobile browsers, rendering the system effectively inaccessible on smartphones or tablets.
1Mobile access is achievable only through a generic mobile web browser with poor responsiveness or by building a custom app wrapper using the ERP's APIs, requiring significant development effort.
2A native mobile app is available, but functionality is limited to read-only dashboards or simple approval workflows, lacking the depth required for complex data entry or full operational management.
3The mobile app provides a robust, fully functional experience that mirrors core desktop capabilities, allowing users to execute transactions, manage inventory, and complete workflows seamlessly.
4The mobile implementation is best-in-class, featuring robust offline synchronization, native device integrations like camera scanning and GPS, and role-specific interfaces that significantly enhance field productivity.
API Access
Best4
Acumatica provides a market-leading, contract-based REST API that ensures version stability and deep integration with business logic, complemented by extensive developer tools and a platform-first architecture that supports headless ERP scenarios.
View details & rubric context

API Access provides programmatic interfaces for external systems to interact with ERP data and logic, enabling essential data synchronization, workflow automation, and custom integrations across the technology stack.

What Score 4 Means

The platform provides a market-leading API economy with extensive SDKs, API rate management, and version control. It enables a fully headless ERP architecture with superior performance and developer tooling.

Full Rubric
0The product has no public API or programmatic interface available for external data access, isolating system data from the rest of the technology stack.
1Connectivity is possible only through direct database access, file-based exchanges, or legacy protocols. Achieving integration requires significant custom coding and maintenance overhead.
2Native API support exists but is limited to basic CRUD operations on core objects. It lacks comprehensive coverage, detailed documentation, or support for complex business logic triggers.
3A robust, fully documented REST or GraphQL API allows deep interaction with system logic and data. It includes standard authentication, webhooks, and a dedicated sandbox for testing.
4The platform provides a market-leading API economy with extensive SDKs, API rate management, and version control. It enables a fully headless ERP architecture with superior performance and developer tooling.
Email Integration
Best4
Acumatica offers a highly advanced Outlook add-in and Gmail integration that supports two-way synchronization, allows users to create ERP records like leads or cases directly from their inbox, and enables workflow actions such as document approvals without leaving the email client.
View details & rubric context

Email integration connects the ERP platform with standard email clients to synchronize communications, ensuring that correspondence regarding orders, invoices, and customer interactions is centrally tracked and accessible.

What Score 4 Means

The integration offers intelligent automation, such as parsing incoming emails to update records, suggesting context-aware responses, and allowing users to approve ERP workflows directly from their email client.

Full Rubric
0The product has no native capability to send, receive, or track emails, requiring users to switch entirely to external clients for all communication.
1Email connectivity is possible only through custom API development or third-party middleware, requiring significant technical effort to link messages to ERP records.
2The system supports basic outbound emailing for documents like invoices, but lacks two-way synchronization or the ability to capture incoming replies automatically.
3A native plugin or integration supports full two-way synchronization with major providers like Outlook or Gmail, automatically logging correspondence against specific transactions and contacts.
4The integration offers intelligent automation, such as parsing incoming emails to update records, suggesting context-aware responses, and allowing users to approve ERP workflows directly from their email client.
IoT Connectivity
Advanced3
Acumatica provides a dedicated IoT Hub that integrates with major platforms like Azure IoT and AWS IoT, enabling real-time data ingestion and the automation of ERP workflows such as generating service orders based on sensor thresholds.
View details & rubric context

IoT Connectivity enables the ERP system to interface directly with physical devices, sensors, and machinery to automate data collection and asset monitoring. This real-time synchronization bridges the gap between physical operations and digital records, facilitating predictive maintenance and accurate inventory tracking.

What Score 3 Means

The system includes a fully integrated IoT hub supporting standard protocols (e.g., MQTT, OPC UA) with pre-built workflows that automatically trigger ERP actions, such as service orders, based on sensor data.

Full Rubric
0The product has no native capability to interface with IoT devices, sensors, or external machine data streams.
1Connecting IoT devices is possible only through significant custom development, requiring users to build their own middleware to push sensor data into the ERP via generic APIs or webhooks.
2Native support exists but is limited to a few specific device types or protocols, often requiring manual data mapping and lacking real-time bi-directional communication.
3The system includes a fully integrated IoT hub supporting standard protocols (e.g., MQTT, OPC UA) with pre-built workflows that automatically trigger ERP actions, such as service orders, based on sensor data.
4The solution offers a market-leading IoT platform with edge computing capabilities and AI-driven analytics, enabling autonomous predictive maintenance and self-correcting supply chain workflows without human intervention.
Offline Access
Basic2
Acumatica provides native offline capabilities primarily through its mobile app for specific modules like Field Service and Expense Management, but it requires manual synchronization and does not support full system functionality without a connection.
View details & rubric context

Offline access enables users to view data and perform critical transactions within the ERP system without an active internet connection, ensuring continuity in remote locations or during outages.

What Score 2 Means

Native offline support is available but is limited to read-only views or specific mobile app modules, often requiring manual synchronization or lacking support for complex transactions.

Full Rubric
0The product has no capability to function without an active internet connection, rendering the system unusable and data inaccessible during network outages.
1Offline capabilities are possible only through custom-built local applications or third-party middleware that queues data for API submission, requiring significant technical maintenance.
2Native offline support is available but is limited to read-only views or specific mobile app modules, often requiring manual synchronization or lacking support for complex transactions.
3The system offers robust offline functionality, allowing users to create and edit records locally with automatic, reliable synchronization and basic conflict resolution upon reconnection.
4A true offline-first architecture provides a seamless transition between states, utilizing intelligent predictive caching and advanced conflict resolution to ensure zero data loss or workflow interruption regardless of connectivity.

Customization

Tools allowing the system to be tailored to specific business workflows and interface preferences.

Avg Score
3.5/ 4
Customization Capabilities
Best4
Acumatica is built on the xRP platform, a true PaaS that allows for deep, upgrade-safe customizations including a visual workflow engine, custom screen creation, and the ability to build entire new applications within the system.
View details & rubric context

Customization capabilities allow organizations to tailor the ERP system to their unique business processes, data structures, and user interface requirements. This flexibility ensures the software adapts to specific operational needs rather than forcing the business to conform to rigid software constraints.

What Score 4 Means

A best-in-class platform-as-a-service (PaaS) architecture enables drag-and-drop app building, AI-assisted logic generation, and seamless extension of core functionality that survives updates automatically.

Full Rubric
0The product has no built-in mechanisms for modifying fields, workflows, or interfaces, forcing users to rely entirely on rigid, pre-defined standard processes.
1Customization is achievable only through direct database manipulation, external overlay applications, or extensive custom coding against generic APIs, requiring significant developer resources to maintain.
2Native support exists for basic configuration, such as adding custom fields or hiding UI elements, but complex logic or workflow changes are limited and often require vendor intervention.
3The system offers a robust, low-code environment for modifying forms, workflows, and reports directly within the UI, allowing administrators to implement deep changes without breaking the upgrade path.
4A best-in-class platform-as-a-service (PaaS) architecture enables drag-and-drop app building, AI-assisted logic generation, and seamless extension of core functionality that survives updates automatically.
Workflow Automation
Advanced3
Acumatica provides a robust visual workflow engine and business events framework that allow for complex, multi-step automation and state transitions across all modules without requiring custom code, though it lacks the AI-driven self-healing capabilities defined in the highest tier.
View details & rubric context

Workflow automation streamlines complex business processes by triggering actions based on specific events or conditions across the ERP system, reducing manual data entry and accelerating approval cycles.

What Score 3 Means

The system offers a robust, visual workflow designer capable of handling complex, multi-step logic across different ERP modules with pre-built templates and granular role-based routing.

Full Rubric
0The product has no native workflow engine or automation capabilities, requiring all processes and status changes to be managed manually by users.
1Automation is possible only through external scripting, heavy reliance on generic APIs, or third-party middleware to trigger actions, lacking a built-in visual designer or logic engine.
2A basic workflow engine is included, primarily limited to simple linear approval chains (e.g., purchase order approvals) with rigid rules and limited ability to trigger cross-module actions.
3The system offers a robust, visual workflow designer capable of handling complex, multi-step logic across different ERP modules with pre-built templates and granular role-based routing.
4The platform features an intelligent, event-driven automation suite that leverages AI/ML to suggest process optimizations, supports self-healing workflows, and integrates seamlessly with external ecosystems without code.
Low-code Development
Advanced3
Acumatica provides a robust low-code environment through its Cloud xRP Platform, featuring a visual workflow engine, generic inquiries, and screen editors that allow users to extend functionality and automate processes without deep coding.
View details & rubric context

Low-code development capabilities within an ERP system empower users to build custom applications, automate workflows, and extend core functionality using visual interfaces instead of complex code. This flexibility accelerates innovation and reduces the dependency on specialized IT resources for system modifications.

What Score 3 Means

A robust, integrated low-code environment provides drag-and-drop designers for UI, logic, and data modeling, allowing teams to build and deploy functional apps directly within the ERP without leaving the interface.

Full Rubric
0The product has no native low-code development environment, meaning any extension of functionality requires external development or is simply not supported.
1Extensibility is possible but requires traditional high-code development, direct database scripting, or reliance on external third-party platforms connected via generic APIs.
2Native support includes basic visual tools for simple tasks like modifying forms or setting linear workflow triggers, but complex logic still requires proprietary scripting or developer intervention.
3A robust, integrated low-code environment provides drag-and-drop designers for UI, logic, and data modeling, allowing teams to build and deploy functional apps directly within the ERP without leaving the interface.
4The platform features a best-in-class low-code studio with AI-assisted generation, enterprise-grade governance, and a vast marketplace of pre-built components, enabling rapid delivery of complex, scalable applications.
UI Customization
Best4
Acumatica provides a robust low-code customization engine and workflow designer that allows for drag-and-drop layout changes, conditional field visibility, and context-aware side panels that persist through system upgrades.
View details & rubric context

UI Customization allows administrators and end-users to modify interface layouts, fields, and dashboards to align with specific workflows and roles. This flexibility reduces visual clutter and accelerates adoption by ensuring users only interact with relevant data.

What Score 4 Means

The system offers a highly flexible, drag-and-drop UI designer with conditional logic for field visibility, context-aware layouts that adapt to user tasks, and deep branding capabilities that require no coding and survive system updates.

Full Rubric
0The product has no native capability to modify the user interface, forcing all users to adhere to a static, hard-coded layout regardless of their specific role or needs.
1Interface changes require technical workarounds, such as injecting custom CSS/JavaScript or building external front-end overlays via APIs to achieve a tailored look and feel.
2Basic personalization is available, such as showing or hiding columns in list views and rearranging dashboard widgets, but deep structural changes to forms, field labels, or navigation are not supported.
3Administrators can use low-code tools to modify form layouts, rename fields, and create role-specific navigation menus and dashboards that persist across sessions without requiring developer intervention.
4The system offers a highly flexible, drag-and-drop UI designer with conditional logic for field visibility, context-aware layouts that adapt to user tasks, and deep branding capabilities that require no coding and survive system updates.

User Experience

Features designed to enhance usability, documentation access, and document handling.

Avg Score
3.2/ 4
Electronic Signatures
Advanced3
Acumatica provides robust, pre-built integrations with leading e-signature providers like DocuSign and Adobe Sign, allowing users to initiate signature requests, track real-time status, and automatically archive signed documents directly within the ERP workflow.
View details & rubric context

Electronic signatures enable users to legally sign, approve, and track documents directly within the ERP environment, ensuring compliance and accelerating transaction lifecycles. This capability eliminates paper-based bottlenecks by digitizing approvals for contracts, purchase orders, and invoices.

What Score 3 Means

The system features a robust, pre-built integration with major e-signature providers (e.g., DocuSign, Adobe Sign), allowing users to send, track, and archive signed documents seamlessly within the ERP workflow.

Full Rubric
0The product has no native capability for electronic signatures, forcing users to print, physically sign, and scan documents or manage the process entirely outside the system.
1Support for electronic signatures requires custom development, relying on generic APIs or middleware to connect the ERP with third-party signature vendors.
2Native support is present but limited to a simple internal approval button or a basic integration that sends documents out without tracking their status or automatically retrieving the signed file.
3The system features a robust, pre-built integration with major e-signature providers (e.g., DocuSign, Adobe Sign), allowing users to send, track, and archive signed documents seamlessly within the ERP workflow.
4The feature offers best-in-class automation, including bulk signing capabilities, intelligent routing based on document value, and strict compliance adherence (e.g., 21 CFR Part 11) natively embedded in the user experience.
Document Management
Best4
Acumatica offers market-leading document management through its AI-powered AP Document Recognition for automated data entry, full-text search capabilities, and native bi-directional synchronization with external platforms like SharePoint and Box.
View details & rubric context

Document management functionality enables the centralized storage, organization, and retrieval of digital files directly linked to ERP transactions and records. This ensures data integrity and streamlines audit trails by keeping contracts, invoices, and specifications accessible within the relevant business context.

What Score 4 Means

The platform delivers market-leading capabilities including AI-driven optical character recognition (OCR) for automated data entry, full-text content search, and seamless bi-directional synchronization with enterprise DMS platforms.

Full Rubric
0The product has no native capability to store, organize, or link documents to system records, forcing users to rely entirely on external, disconnected file storage.
1Users can link documents via custom fields containing external URLs, or build bespoke integrations with third-party storage providers using generic APIs to associate files with records.
2The system provides basic file attachment capabilities on records, but lacks advanced features like versioning, in-browser previews, or metadata search.
3The solution offers a fully integrated document repository with version control, role-based access permissions, and the ability to preview and manage files directly within workflow screens.
4The platform delivers market-leading capabilities including AI-driven optical character recognition (OCR) for automated data entry, full-text content search, and seamless bi-directional synchronization with enterprise DMS platforms.
Knowledge Base
Advanced3
Acumatica features a native Wiki module that provides a robust, searchable repository for documentation and SOPs, allowing users to create rich-text articles and link them directly to specific ERP screens for contextual help.
View details & rubric context

A centralized repository for storing and organizing documentation, standard operating procedures, and troubleshooting guides directly within the ERP system. This ensures users have immediate access to critical operational information, reducing training time and support dependency.

What Score 3 Means

A robust, searchable library is fully integrated into the UI, offering rich text formatting, categorization, and the ability to link specific articles to relevant ERP modules for contextual help.

Full Rubric
0The product has no native capability to store, organize, or present internal documentation or help articles within the system.
1Users must rely on external file storage or third-party wikis, linking them manually to the ERP, or build a custom integration via APIs to surface documentation within the interface.
2Native support allows for creating basic text articles or uploading files, but the system lacks advanced organization, search indexing, or context-sensitivity within ERP screens.
3A robust, searchable library is fully integrated into the UI, offering rich text formatting, categorization, and the ability to link specific articles to relevant ERP modules for contextual help.
4The system features context-aware intelligence that proactively surfaces relevant content based on user behavior, supports interactive media, and utilizes AI to answer natural language queries regarding system procedures.
Contextual Help
Advanced3
Acumatica provides a native, context-sensitive help panel that automatically displays relevant documentation and step-by-step instructions based on the user's current screen, complemented by interactive guided tours.
View details & rubric context

Contextual help delivers on-screen guidance, tooltips, and relevant documentation directly within the ERP interface, reducing training requirements and minimizing user error during complex workflows.

What Score 3 Means

The system provides integrated, context-aware help sidebars and interactive tours that automatically display relevant documentation and step-by-step instructions for the specific page or task being performed.

Full Rubric
0The product has no embedded help capabilities, field-level tooltips, or on-screen guidance, requiring users to navigate away from their workflow to consult external documentation.
1In-app guidance is possible only by overlaying third-party Digital Adoption Platforms (DAPs) or maintaining custom Javascript injections, placing the burden of integration and content synchronization on the customer.
2Native support is limited to static tooltips or a generic help icon that redirects to a searchable knowledge base, lacking dynamic awareness of the user's current screen or process.
3The system provides integrated, context-aware help sidebars and interactive tours that automatically display relevant documentation and step-by-step instructions for the specific page or task being performed.
4The feature delivers predictive, AI-driven assistance that anticipates user needs based on behavior patterns and offers a built-in, no-code builder for creating role-specific onboarding flows and video tooltips.
Automated Alerts
Advanced3
Acumatica provides a robust 'Business Events' engine that allows users to configure complex, rule-based triggers and thresholds via the UI, supporting multi-channel delivery including email, mobile push notifications, and SMS.
View details & rubric context

Automated alerts proactively notify users of critical business events, such as low inventory levels or pending approvals, ensuring timely action and reducing the need for manual system monitoring.

What Score 3 Means

A robust, built-in alert engine allows users to configure complex rules and thresholds via a UI, supporting multi-channel delivery including in-app notifications, email, and mobile push.

Full Rubric
0The product has no native capability to generate system notifications or alerts based on business triggers or data changes.
1Alerting functionality requires building external scripts or middleware that poll the ERP database or APIs to detect changes and trigger notifications via third-party services.
2Native support is limited to basic, pre-defined email notifications for standard events, offering little to no customization of triggers, thresholds, or delivery channels.
3A robust, built-in alert engine allows users to configure complex rules and thresholds via a UI, supporting multi-channel delivery including in-app notifications, email, and mobile push.
4The system utilizes AI-driven anomaly detection to trigger predictive alerts and supports actionable notifications, allowing users to execute workflows or approvals directly within the alert message.

Advanced Technology

Cutting-edge features leveraging AI and social connectivity to modernize ERP interactions.

Avg Score
2.3/ 4
Social Media Integration
Basic2
Acumatica includes native CRM capabilities to store social media profile URLs and associate them with contacts, but it primarily serves as a data repository rather than a platform for active social media management or bi-directional engagement.
View details & rubric context

Social Media Integration connects the ERP platform with external social networks to centralize customer interactions, enhance marketing visibility, and streamline communication channels directly from the core system.

What Score 2 Means

The system provides basic fields for storing social profile URLs or simple widgets that display a static feed, but lacks deep data syncing or interaction capabilities.

Full Rubric
0The product has no native capability to connect with social media platforms or store social profile data.
1Users must rely on custom API development or third-party middleware tools to bridge social media data into the ERP environment.
2The system provides basic fields for storing social profile URLs or simple widgets that display a static feed, but lacks deep data syncing or interaction capabilities.
3Native integration allows for bi-directional communication, enabling users to capture leads, log interactions, and post updates to social networks without leaving the ERP interface.
4The platform offers intelligent social listening and sentiment analysis that automatically triggers ERP workflows, such as creating support tickets or updating lead scores based on social activity.
Artificial Intelligence
Advanced3
Acumatica provides robust, native AI and machine learning capabilities integrated directly into its core modules, including ML-powered AP document recognition, GL anomaly detection, and predictive lead scoring, which automate routine tasks and provide actionable insights out of the box.
View details & rubric context

Artificial Intelligence in ERP systems leverages machine learning and predictive analytics to automate routine tasks, forecast trends, and provide actionable insights across finance, supply chain, and operations. This capability transforms static data into dynamic intelligence, reducing manual effort and improving decision-making accuracy.

What Score 3 Means

Strong, pre-built AI models are fully integrated into core workflows, offering features like intelligent demand planning, anomaly detection in finance, and automated inventory optimization out of the box.

Full Rubric
0The product has no native artificial intelligence or machine learning capabilities embedded within the ERP suite.
1AI capabilities are not built-in; users must export data to external AI/ML platforms or build custom models using generic APIs and third-party tools to derive insights.
2Native AI support exists but is limited to basic, isolated use cases like simple optical character recognition (OCR) for invoices or static rule-based forecasting, lacking broad integration or learning capabilities.
3Strong, pre-built AI models are fully integrated into core workflows, offering features like intelligent demand planning, anomaly detection in finance, and automated inventory optimization out of the box.
4Best-in-class AI serves as a pervasive digital assistant, offering autonomous process execution, generative AI for reporting, and self-correcting supply chain logic that proactively adapts to market changes.
Machine Learning
Advanced3
Acumatica provides embedded machine learning capabilities across multiple modules, including automated AP document recognition, expense management, and anomaly detection in the general ledger, which are integrated directly into standard user workflows.
View details & rubric context

Machine Learning capabilities within an ERP system enable predictive analytics, automated decision-making, and anomaly detection to optimize resource planning and operational efficiency.

What Score 3 Means

Strong, pre-built machine learning models are embedded across multiple modules, offering actionable insights for inventory, cash flow, and procurement directly within standard workflows without requiring data science expertise.

Full Rubric
0The product has no native machine learning capabilities or predictive analytics features embedded within the platform.
1Machine learning insights can only be achieved by exporting data to external AI/ML platforms or building custom models that connect via generic APIs, requiring significant technical resources.
2Native machine learning is present but limited to specific, isolated use cases like basic demand forecasting or OCR for invoices, with little transparency or configurability.
3Strong, pre-built machine learning models are embedded across multiple modules, offering actionable insights for inventory, cash flow, and procurement directly within standard workflows without requiring data science expertise.
4The platform offers a market-leading AI engine that not only predicts outcomes but autonomously executes corrective actions, supports custom model training via low-code tools, and continuously learns from user interactions to optimize system-wide performance.
Chatbot Support
DIY1
Acumatica does not currently offer a native, built-in conversational chatbot for navigation or task execution; such functionality must be achieved by leveraging its open APIs to integrate with third-party bot frameworks or external messaging platforms.
View details & rubric context

Chatbot Support provides automated, conversational assistance within the ERP interface to help users navigate complex menus, retrieve data, or perform routine tasks without leaving their workflow. This capability reduces training time and accelerates user adoption by offering instant, 24/7 guidance directly within the system.

What Score 1 Means

Chatbot functionality can only be achieved by integrating third-party bot frameworks via generic APIs or embedding external scripts, requiring significant developer effort to connect the bot to ERP logic and data.

Full Rubric
0The product has no native conversational interface, virtual assistant, or chatbot capabilities for user support or navigation.
1Chatbot functionality can only be achieved by integrating third-party bot frameworks via generic APIs or embedding external scripts, requiring significant developer effort to connect the bot to ERP logic and data.
2A native chatbot exists but is limited to retrieving static FAQs or providing basic navigation links. It lacks context awareness regarding the user's current screen and cannot perform system transactions or data lookups.
3The system features a fully integrated conversational assistant capable of retrieving specific records, executing common workflows (like approving purchase orders), and understanding user context within the ERP modules out of the box.
4The chatbot utilizes generative AI and advanced natural language processing to provide proactive insights, automate complex cross-module processes, and learn from user behavior to suggest actions, serving as an intelligent co-pilot rather than just a support tool.

Pricing & Compliance

Free Options / Trial

Whether the product offers free access, trials, or open-source versions

Freemium
No
Acumatica does not offer a free plan; it uses a consumption-based pricing model that requires a paid subscription.
View description

A free tier with limited features or usage is available indefinitely.

Free Trial
No
The vendor does not offer a standard self-service free trial, requiring potential customers to schedule a demo or contact a partner for pricing and access.
View description

A time-limited free trial of the full or partial product is available.

Open Source
No
Acumatica is a proprietary ERP solution built on the xRP platform; while it offers open APIs for customization, the core software is not open source.
View description

The core product or a significant version is available as open-source software.

Paid Only
Yes
Access to Acumatica requires a paid subscription or license, as there is no permanent free tier or standard free trial available directly from the vendor.
View description

No free tier or trial is available; payment is required for any access.

Pricing Transparency

Whether the product's pricing information is publicly available and visible on the website

Public Pricing
No
Acumatica does not list base pricing on its official website; it uses a consumption-based model that requires a custom quote.
View description

Base pricing is clearly listed on the website for most or all tiers.

Hybrid
No
No pricing tiers are publicly listed on the official website; all editions require contacting sales or a partner for a quote.
View description

Some tiers have public pricing, while higher tiers require contacting sales.

Contact Sales / Quote Only
Yes
Acumatica's website directs potential customers to 'Get Personalized Pricing' or contact a partner, as costs are based on variable factors like transaction volume and edition.
View description

No pricing is listed publicly; you must contact sales to get a custom quote.

Pricing Model

The primary billing structure and metrics used by the product

Per User / Per Seat
Yes
While Acumatica is known for its unlimited user model, it also offers a user-based licensing option specifically for smaller businesses (e.g., the 'Essentials' edition) or as an alternative to consumption pricing.
View description

Price scales based on the number of individual users or seat licenses.

Flat Rate
No
Acumatica does not offer a single flat rate regardless of usage; costs are determined by transaction tiers, storage consumption, and the specific edition or modules selected.
View description

A single fixed price for the entire product or specific tiers, regardless of usage.

Usage-Based
Yes
Acumatica's primary pricing model is consumption-based, where fees scale according to the volume of transactions (Commercial Transaction Volume) and data storage used, rather than the number of users.
View description

Price scales based on consumption metrics (e.g., API calls, data volume, storage).

Feature-Based
Yes
Pricing varies significantly based on the specific 'Edition' chosen (e.g., General Business, Construction, Manufacturing) and the set of advanced modules or applications enabled.
View description

Different tiers unlock specific sets of features or capabilities.

Outcome-Based
No
There is no evidence that Acumatica charges based on the direct value or financial impact realized by the customer; pricing is tied to system resources and functionality.
View description

Price changes based on the value or impact of the product to the customer.

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