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Best Alternatives to Pegasystems

Discover top-rated crm tools ranked by objective feature maturity scores, not reviews.

Salesforce

Salesforce is a comprehensive cloud-based CRM platform that helps businesses manage customer relationships, automate sales processes, and provide personalized customer service across various departments.

Account-Based Marketing (ABM)Activity TrackingAI InsightsAPI Access
Score
3.18/ 4
2

SAP Customer Experience

SAP Customer Experience offers an integrated suite of CRM solutions that connect front-office and back-office data to deliver personalized customer journeys and streamline sales, marketing, and service operations.

Free TrialContact Sales / Quote OnlyPer User / Per SeatFlat Rate
Score
3.04/ 4
3

Microsoft Dynamics 365

Microsoft Dynamics 365 is an integrated suite of CRM and ERP applications that helps businesses manage customer relationships and streamline sales processes through data-driven insights. It provides a unified platform for tracking leads, automating marketing, and enhancing customer engagement across the entire lifecycle.

Account-Based Marketing (ABM)Business Intelligence (BI)Case ManagementChatbots
Score
2.98/ 4
4

Zoho CRM

Zoho CRM is a comprehensive sales management platform that helps businesses track leads, automate workflows, and build lasting customer relationships through data-driven insights.

Business Intelligence (BI)ChatbotsContact ManagementCustom Fields
Score
2.81/ 4
5

Creatio

Creatio is a comprehensive CRM platform that combines sales, marketing, and service automation with a no-code engine to streamline customer journeys and business processes.

Free TrialPublic PricingHybridPer User / Per Seat
Score
2.74/ 4
6

Efficy

Efficy is a comprehensive CRM solution designed to help businesses streamline their sales processes, automate marketing campaigns, and centralize customer data for improved relationship management.

Score
2.73/ 4
7

HubSpot

HubSpot is a comprehensive CRM platform that integrates marketing, sales, and service tools to help businesses manage customer relationships and streamline growth. It centralizes data and automates workflows to improve lead tracking and customer engagement.

Case ManagementCustom ObjectsDrag-and-Drop InterfaceE-signature Integration
Score
2.68/ 4
8

Odoo CRM

Odoo CRM is a customer-centric tool that allows sales teams to track leads, close opportunities, and provide accurate forecasts through an integrated, intuitive interface.

FreemiumFree TrialOpen SourcePublic Pricing
Score
2.67/ 4
9

Freshsales

Freshsales is an AI-powered CRM that helps sales teams manage leads, track customer interactions, and automate sales processes to drive revenue growth.

Call TrackingContact ManagementCustomer Health ScoreKnowledge Base
Score
2.64/ 4
10

Oracle NetSuite CRM

Oracle NetSuite CRM provides a unified cloud-based solution that offers a 360-degree view of customers to streamline sales, service, and marketing processes. It integrates lead-to-cash workflows to help businesses manage the entire customer lifecycle more effectively.

Free TrialContact Sales / Quote OnlyPer User / Per SeatFlat Rate
Score
2.60/ 4